Courtesy Ford Lincoln
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Easiest experience ever! Mack was very knowledgeable and patient and made this process really easy. He was very attentive and his communication throughout the process was of p Mack was very knowledgeable and patient and made this process really easy. He was very attentive and his communication throughout the process was of professional quality. Would definitely deal with him again! More
THE place to buy a vehicle Mike Oliver and the team at courtesy ford are excellent. From start to finish, they were able to help me and my wife with everything we needed to make Mike Oliver and the team at courtesy ford are excellent. From start to finish, they were able to help me and my wife with everything we needed to make an informed vehicle decision. Will be coming back for my next vehicle. More
Amazing service - Goes Above and Beyond for the customer!!! I have dealt with Mike on several occasions, am always happy with the professionalism and the way he goes about business.. I Would highly recommend!! I have dealt with Mike on several occasions, am always happy with the professionalism and the way he goes about business.. I Would highly recommend!! More
Amazing customer service Moe is an excellent person to deal with, his expertise is great in finding exactly what you want and more. Moe makes it extremely easy in trading vehi Moe is an excellent person to deal with, his expertise is great in finding exactly what you want and more. Moe makes it extremely easy in trading vehicles in on new purchases. This is the third time we have dealt with Moe and we cannot be happier with our purchase.. A 2018 Ford GT Mustang!! Our parents have also bought from Moe , and are going back to purchase another vehicle. Thanks Moe for another great experience. Courtesy is the best way to go for purchasing a vehicle from beginning to end and then some... More
New truck Both Luis and Dylan were excellent to work with and made the whole process easy and enjoyable. They both made every attention to make sure things went Both Luis and Dylan were excellent to work with and made the whole process easy and enjoyable. They both made every attention to make sure things went smoothly. More
Customer Service I was recently washing my 2018 F150, which I’ve had for 2 months when the windshield cracked as I was rinsing it. I watched it crack from about 6” dow I was recently washing my 2018 F150, which I’ve had for 2 months when the windshield cracked as I was rinsing it. I watched it crack from about 6” down on the edge of the drivers side and eventually spread to almost the entire height of the windshield. I took pics about an hour and a half apart to show the spread and that there was no impact to start this issue. I brought it in to Courtesy, they took a series of pics to send to Ford’s Warranty department, including the ones I took. Courtesy agreed and they also thought it was a defect but had to send the info to Ford Canada. They denied the claim of course saying it was caused by an impact. I asked what the dealership could do as I have now purchased 3 trucks from them since 2009 and that they acknowledged it was a defect. Will, Peter and Juan went to bat for me on behalf of the dealership and were able to cover the cost of a new windshield despite being turned down by Ford Canada. Peter even offered to pitch in his own money in order to keep a positive relationship and to acknowledge my loyalty as a customer. Much appreciated that this situation was eventually handled correctly. More
Matt and Que Excellent experience working with Dee getting us behind the wheel of an MKc. He was very knowledgable on the car. We will be recommending the deal Excellent experience working with Dee getting us behind the wheel of an MKc. He was very knowledgable on the car. We will be recommending the dealership in the future. More
The Reason They Are Number One! We continue to deal with Gary and the staff at Courtesy Ford Lincoln as every visit is like catching up with family and friends. We unconditionally c We continue to deal with Gary and the staff at Courtesy Ford Lincoln as every visit is like catching up with family and friends. We unconditionally can recommend Gary to anyone looking to buy or lease a Ford or Lincoln vehicle. More
Great service as per usual. Not the first time dealing with this dealership or Mike. Every time Myself or my family have dealt with Mike the service has been excellent. Never rus Not the first time dealing with this dealership or Mike. Every time Myself or my family have dealt with Mike the service has been excellent. Never rushed to make a decision and leave knowing everything you need to know. My next vehicle I know where i’ll be going. More
Perfect Went in to look at Escapes without the intention of buying. Met Brandon and he was wonderful. He showed me the different options you can get as well a Went in to look at Escapes without the intention of buying. Met Brandon and he was wonderful. He showed me the different options you can get as well as all the space the Escape had to offer. We haven’t purchased yet but the Escape has definitely made our top 3. More