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Rhoda Allen
Rhoda Allen at Universal Hyundai
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Rhoda Allen | Page 2

Service Advisor

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.8
51 Reviews
4.8

51 Reviews

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51 Reviews of Rhoda Allen

May 21, 2022

Dealership Rating
Employee Rating

Everything was very impressive how they treated me I was very welcoming the process was very fast More

by NICOMICO2123
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Carlos Roman, Alexis Ramos, Miguel Resto, Justin Salazar, Jason Sanchez, Austin Nero , Kesia Rivera, Steven Rivera

Helpful
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May 23, 2022

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 28, 2022

Dealership Rating
Employee Rating

Tremendo trabajo y estoy muy satisfecho y lo recomiendo a mi familia muchas gracias por todo estoy contento More

by LUISDIAZMUNIZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Redford, Jose Cepeda, Hector Riquel, Alfonso Scurry, Simo Bassi, Andres Garces, Gilbert Gregory, Carlos Mejia, Giovanni Perez , Brian Cortez

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Apr 29, 2022

Universal Hyundai responded

Thank you, Luis! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 22, 2022

Dealership Rating
Employee Rating

Buying the car was great. The service department was not. I did not receive what I asked for and got no communication until after. More

by COLONFEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Raul Martinez, Ramces Rivera, Andres Garces, Gilbert Gregory, Carlos Mejia, Johnathan Weidner, Francisco Melendez, Giovanni Perez

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Apr 25, 2022

Universal Hyundai responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 17, 2022

Dealership Rating
Employee Rating

Actually helpful in helping me find the best car for my needs. Very friendly & efficient. Sales person, Alexandra, could not have been more helpful or knowledgeable. Fantastic!💕 More

by VKNAPIL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Alexandra Martinez, Simo Bassi

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Apr 18, 2022

Universal Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 30, 2022

Dealership Rating
Employee Rating

This is the second car that i get from this dealer and I LOVE IT! They treat me super nice and always have time for me and my questions! THANK YOU! More

by KARLAGONZALEZCORTES92
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: darrin diaz, Simo Bassi

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Mar 31, 2022

Universal Hyundai responded

Thank you for taking the time to share your feedback with us, Karla. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 21, 2022

Dealership Rating
Employee Rating

Best dealer good service everyone takes care too you love atención si Love the Service thanks you More

by ALBERTS112170
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Andres Garces, Gilbert Gregory, Carlos Mejia, Giovanni Perez , Susanna Canelon

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Feb 21, 2022

Universal Hyundai responded

Albert, Thanks for your feedback on your recent visit to Universal Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 11, 2022

Dealership Rating
Employee Rating

If you want a great deal in a vehicle, Universal Hyundai is the place to go. The sales department will do whatever it takes to make it happen for you. They did it twice for us already and we will be back fo More

by Jagboy30
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janlique Vazquez, Johnathan Weidner

Helpful
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Feb 12, 2022

Universal Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

December 23, 2021

Dealership Rating
Employee Rating

Excellent customer service, sells man incredible very good communication and the treatments it was great More

by Juan cordero
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Cesar Alegre, Simo Bassi, Andres Garces, Gilbert Gregory, Carlos Mejia, Giovanni Perez

Helpful 1
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Dec 27, 2021

Universal Hyundai responded

Juan, thank you for your feedback on your recent visit to Universal Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

October 24, 2021

Dealership Rating
Employee Rating

Universal Nissan and Hyundai are terrible. Just a new vehicle no support after sales didn’t pay off my car in time sold me a car with bad tires absolutely horrible More

by CHELLE2420
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Andres Garces, Gilbert Gregory , Just terrible

Helpful
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Nov 03, 2021

Universal Hyundai responded

It was a pleasure speaking with you today. I appreciate you bringing this to my attention. If you need absolutely anything else, please don't hesitate to reach out. We truly do care for you and your safety long after the purchase of your vehicle. Have a great day Michelle. -Susanna

June 04, 2021

Dealership Rating
Employee Rating

Got in early and Rhoda got my new 2021 Santa Fe fixed and on my way as fast as possible. great service and Car Wash was also provided. Thanks. More

by RLAXMAN63
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera , Anthony Lopez

Helpful
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Jun 05, 2021

Universal Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rhoda and the team met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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