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Carlos Roman
Carlos Roman at Universal Hyundai
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Carlos Roman

Certified Sales Consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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5.0
133 Reviews

Dealership Experience

12 yrs, 6 mos

Industry Experience

12 yrs, 6 mos

5.0

133 Reviews

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133 Reviews of Carlos Roman

October 27, 2023

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Employee Rating

awesome 👌 good experience excellent helpful cordially put they did not offer anything to eat it was late and l was hungry l have also to setup the blue link More

by t0nyuva
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Hector Riquel

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Oct 30, 2023

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 19, 2023

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The people were nice and very helpful. Also, they were very knowledgeable on the cars. More

by Mir
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Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera, Simo Bassi

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Oct 20, 2023

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 02, 2023

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It is my third car purchased from the Universal Hyundai dealer, the service is excellent. I have recommended it to everyone I know! More

by Christian Torres
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Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Ramces Rivera

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Oct 02, 2023

Universal Hyundai responded

Thank you, Christian! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 24, 2023

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Excellent treatment, attention and very good guidance in relation to cost and benefits, good atmosphere! More

by cmolinarubio
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Recommend Dealer
Yes
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Sep 25, 2023

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 19, 2023

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Very professional service. Pleasant staff. Would go back based on this experience. Thank you so much. More

by CHOOKIM42
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera

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Aug 21, 2023

Universal Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 12, 2023

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Awesome team at Universal Hyundai! Took care of us and was in and out with a brand new Kona! More

by ryanfitzgerald
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Trade-in Experience
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Recommend Dealer
Yes
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Aug 14, 2023

Universal Hyundai responded

Thank you for your business and this review, Ryan. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Congratulations on your new Hyundai Kona! If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 30, 2023

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What a great experience! Carlos was patient and explained everything clearly and answered all my questions - he took his time to get to know me and helped me find the BEST C More

by ALEJANDJOTERO29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez, Carlos DeJesus

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Jul 31, 2023

Universal Hyundai responded

Congratulations on your new vehicle! We are so glad that Carlos had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 26, 2023

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Employee Rating

Carlos Román like always was very patient in the whole process. This is my second vehicle. Thank you Carlos Roman More

by AIDAJURADO28
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera

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Jun 27, 2023

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Carlos and our team here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 24, 2023

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Our sales person was Carlos Roman, He was very knowledgeable and we would definitely buy another vehicle from him. The whole experience was very easy! More

by Shanonluiz14
Sales Price Transparency
Recommend Dealer
Yes
Helpful
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Jun 25, 2023

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 21, 2023

Dealership Rating
Employee Rating

Carlos Roman is fantastic and is a great addition to this dealership. Makes car shopping a pleasure More

by RSOLURI
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez

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Jun 21, 2023

Universal Hyundai responded

Thank you!! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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