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Jacob McNeely
Jacob McNeely at Universal Hyundai
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Jacob McNeely

Hyundai Desk Manager

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.2
135 Reviews
4.2

135 Reviews

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135 Reviews of Jacob McNeely

April 24, 2024

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Employee Rating

Fabio was great, not pushi or intense. He heard exactly what we wanted a d delivered on it More

by TRACYCHACON
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Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Fabio Ventura

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Apr 25, 2024

Universal Hyundai responded

Hi Tracy: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 24, 2024

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Exceptional Service from all the staff members but especially from my sales person Janlique. She made my purchasing experience smoother than expected. More

by NAYADEMANGOME09
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Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera, Janlique Vazquez

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Apr 25, 2024

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Janlique here at Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 20, 2024

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I Would recommend this dealership. I was treated very well. Have no complaints. Chris, the salesman and Frankie worked with me so I could get the car. I bought a 2008 Sonata from this More

by TDITEWIG
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Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Frankie Martinez, Christopher Johnson

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Apr 21, 2024

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Christopher, Frankie, and our team here at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 14, 2024

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Raul and the entire team at Universal were great! We found the exact vehicle we were looking for and the transaction was quick and easy. More

by TWiley
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul Martinez

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Apr 15, 2024

Universal Hyundai responded

Thanks for sharing about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 13, 2024

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Got me my dream car! Thank you so much for helping me out with everything More

by alett98
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Robert Redford

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Apr 13, 2024

Universal Hyundai responded

Thank you for choosing Universal hyundai, your feedback and rating mean a lot to us. We're glad we could help and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Apr 13, 2024

Universal Hyundai responded

Customer satisfaction is our #1 priority and we're so glad we could give you a great experience! We hope you love your new car! Truly the better place to buy Gina Nava Relationship Manager gnava@universalnissan.com

April 11, 2024

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Entire experience was top notch. Sales and finance staff was excellent and customer service was 5 star. Highly recommend to anyone! More

by mandm888
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Johnson

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Apr 12, 2024

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 12, 2024

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Everyone was so attentive. I appreciate the time and attention they gave my family and I. More

by LETHADESIR
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Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely

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Mar 12, 2024

Universal Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 02, 2024

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Jacob was very detailed in his descriptions of the car's functionality. He was great, very helpful. 5/5 The day after I brought the car home, it had a flat and then you guys charged me to fix it which seeme More

by chelsealanejones
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely

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Mar 02, 2024

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Jacob and truly appreciate your feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 24, 2024

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Got a good discount from Costco, like the car. Had to go back because two boxes come in the trunk, a left and right The ones I got were both right. They exchanged one for a left. More

by ONESCIGUY
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely

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Feb 25, 2024

Universal Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 17, 2024

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Employee Rating

Terrible xxx sales Extremely attention trying to sale, but when I returned some days before with some questions about my leasing contract, I've met completely different people More

by anibaljunior69
Recommend Dealer
No

Other Employees Tagged: Jacob McNeely

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Feb 19, 2024

Universal Hyundai responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Gina Nava Reputation Manager gnava1@universalhyundai.com

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