Rhoda Allen
Rhoda Allen at Universal Hyundai
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Rhoda Allen

Service Advisor

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.7
51 Reviews
4.7

51 Reviews

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51 Reviews of Rhoda Allen

February 05, 2024

Dealership Rating
Employee Rating

Very nice dealership, clean! This is the 3rd car I purchased, my salesman Ceasar is great!! The people there are awesome! More

by HOPKINSRC1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Cesar Alegre

Feb 06, 2024

Universal Hyundai responded

Thank you! Cesar, Jose, and Rhoda appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 01, 2023

Dealership Rating
Employee Rating

The staff is very knowledgeable about Hyundai vehicles. Allow you time to look and consider purchase without being pushy. Then assist you in anyway they can. Anytime I walk into to the showroom I am alw More

by alwardtc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 02, 2023

Universal Hyundai responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We hope you enjoy your new purchase! Please reach out to us if you need anything else. We're always happy to help. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 23, 2023

Dealership Rating
Employee Rating

Universal Nissan is a thorough establishment when it comes to vehicle repairs. Sales is different. More

by Lezahj219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2023

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 10, 2023

Dealership Rating
Employee Rating

My daughter took care of everything for me. Finance Dept.was very helpful. This is about my 4th car either bought or leased from Universal, no perks? More

by Coach momNancy.eklund55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Simo Bassi , Andrew Terry

Jun 12, 2023

Universal Hyundai responded

Thank you, , for taking the time to share your thoughts on working with our team. We’re glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

June 01, 2023

Dealership Rating
Employee Rating

I feel at home whenever I am at this dealership. Very helpful personnel and very knowledgeable.i get treated as family and that makes me feel at ease when making my decision. I love this dealership. More

by CRUCARLOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 02, 2023

Universal Hyundai responded

Thank you so much for taking the time to share your experience with us. We truly value your business! Congrats on your new ride!! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalnissan.com

May 20, 2023

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Employee Rating

The entire team is absolutely amazing! ! I have been getting cars here for 10 years and I don’t plan on ever switching. More

by casajoni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 21, 2023

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 03, 2023

Dealership Rating
Employee Rating

Very Pleased with my service writer Rhoda. She was attentive, patient, knowledgeable and very professional. A pleasure to work with. More

by blufire081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2023

Universal Hyundai responded

Thank you for the kind words for Rhoda and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 14, 2023

Dealership Rating
Employee Rating

They were honest and kept their word. They gave us a good deal on our new Tucson. More

by CRTREPORTER125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez, Ramces Rivera, Simo Bassi , Kesia Rivera, Dustin

Mar 15, 2023

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 26, 2022

Dealership Rating
Employee Rating

Took my Genesis for a recall repair with the Trunk latch. After all repairs and departed for the gas station, gas latch wouldn’t open nor trunk. Headed back to Service center and all turned south with nume More

by Sirles773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gilbert Gregory , Yami

Dec 26, 2022

Sirles773 responded

Also I was denied to see or speak or communicate in any way with Greg Gilbert superior. He said that he was it, knowing he has someone superior over him. He also wouldn't give me any information to contact the Owner of the Dealership and said I would never communicate with the Owner. I will most definitely prove him wrong. Stay tuned!!

Dec 27, 2022

Universal Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail so were able to rectify the issue. Gina - Reputation Manager gnava1@universalhyundai.com

December 23, 2022

Dealership Rating
Employee Rating

Excellent service provided. Jonathan and his team are awesome to work with. Thank you Univeral Hyundai. Great job. More

by Joseph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Martinez, Johnathan Weidner , Yadriel Morales

Dec 26, 2022

Universal Hyundai responded

Thank you, Joseph! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal . Truly the better place to buy Gina - Reputation Manager gnava1@universalhyundai.com

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