Andres Garces

Universal Nissan is a thorough establishment when it comes to vehicle repairs. Sales is different. comes to vehicle repairs. Sales is different. More

by Lezahj219 Verified Customer Verified Customer

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Nothing to say. Bought new Tucson, to replace 2016 Limited Sonata. Spent thousands of dollars at service center over the years, no problem. Asked for free cooler Bought new Tucson, to replace 2016 Limited Sonata. Spent thousands of dollars at service center over the years, no problem. Asked for free cooler during promotion for July 4th. Bought Tucson June 26th. Told I got enough discounts on new vehicle. So, no cooler, and very upset customer who will have to think twice about coming back to Universal. (Plus, our children have bought 5 Nissans at Universal over the years they have lived here. That's it. Thanks for your time, and have a good day. Lou Russo More

by BJRLER2NJ Verified Customer Verified Customer

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Excelente. Amables, atentos, agradables, ayudan a sus clientes, se esmeran en brindar un excelente servicio, luchan por conseguir lo que el cliente quiere Amables, atentos, agradables, ayudan a sus clientes, se esmeran en brindar un excelente servicio, luchan por conseguir lo que el cliente quiere More

by DENISEPORTILLO Verified Customer Verified Customer

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Marco our salesman was great but their Service after the sale is horrible along with the service department. My check engine light came on with only 4800 miles on my vehicle, I haven’t even gotten my first sale is horrible along with the service department. My check engine light came on with only 4800 miles on my vehicle, I haven’t even gotten my first oil change, and had to replace the thermostat. On top of that they couldn’t get me in to get it looked at for 3 weeks! I was supposed to drive my brand new $37,000.00 vehicle 3 weeks with the check engine light on? Marco arranged with the Service department to get it in the next week and when I took the day off of work to drop my car off at 8:00 AM they had no clue I was coming in. I left the car like they told me to and a service person named Juan was rude when he called me at 5:00PM that to let me know my car would not be fixed or looked at until the next day. He practically hung up on me when I expressed my dissatisfaction and did not even care. If I didn’t have the complimentary oil change and tire rotation I would not step foot in the dealership let alone get my vehicle serviced there or recommend anyone I know to purchase a vehicle at Universal. More

by CMACRI1 Verified Customer Verified Customer

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The entire team is absolutely amazing! ! I have been getting cars here for 10 years and I don’t plan on ever switching. ! I have been getting cars here for 10 years and I don’t plan on ever switching. More

by casajoni Verified Customer Verified Customer

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I am very pleased and happy will all the service received at Universal Hyundai, Orlando Florida. Service is a little busy during maintenance appointments and needs different methods to achieve clients needs. at Universal Hyundai, Orlando Florida. Service is a little busy during maintenance appointments and needs different methods to achieve clients needs. However, being a a Hyundai client that buys new cars has been a great experience as it was with Carlos Morales who helped me a lot with his professionalism and customer care. More

by Myrta Sanchez Verified Customer Verified Customer

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Great dealership. They have great customer service and friendly employees. I would recommend to others. They have great customer service and friendly employees. I would recommend to others. More

by KBABYBEAR28 Verified Customer Verified Customer

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This is my 4 th car with Hyundai every one is so awesome Baby Jacob and Cesar they were awesome Baby Jacob and Cesar they were awesome More

by ODALYSTRANSPORT Verified Customer Verified Customer

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Well they fix the recall i guess but it still show of in my car are app of myhyundai so I don't know what going on. my car are app of myhyundai so I don't know what going on. More

by CARLOSMIND Verified Customer Verified Customer

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Desde que llegué a este país en este concesionario me han tratado como familia muchas gracias a todo el equipo de venta y a Carlos Roman tratado como familia muchas gracias a todo el equipo de venta y a Carlos Roman More

by JONATHANAGB28 Verified Customer Verified Customer

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