Rhoda Allen | Page 3

Great place , Great people...Will come back again for my next car.They made everything very very easy..Extremly nice and honest car buying experience.. next car.They made everything very very easy..Extremly nice and honest car buying experience.. More

by RRO Verified Customer Verified Customer

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Excessive wait time to compete vehicle purchase with finance. All other business during visit went well; especially the with my service representative. Overall, I'm satisfied with dealership. finance. All other business during visit went well; especially the with my service representative. Overall, I'm satisfied with dealership. More

by JGARY11216 Verified Customer Verified Customer

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Didn’t have part when I arrived had to come back second day. Then fixed the wrong thing charged my warranty. Then they forgot to order the part I needed. Chased her for another three weeks. She said I cou day. Then fixed the wrong thing charged my warranty. Then they forgot to order the part I needed. Chased her for another three weeks. She said I could have a loaner then when I asked she said they didn’t do that. Terrible customer service. You should be ashamed. Just another reason after four purchases at this dealership I traveled 90 miles from my home to purchase with another dealership. Love the car, your dealership needs help. More

by SKANDERS0702 Verified Customer Verified Customer

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Very professional and helpful crew they let you know what was wrong quick and takes care of you and your vehicle and made sure i was aware of any upcoming services i may need. Great Place Great Customer serv was wrong quick and takes care of you and your vehicle and made sure i was aware of any upcoming services i may need. Great Place Great Customer service will be back More

by ALEXANDRIA1 Verified Customer Verified Customer

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made appt for oil change and didn't get car back for 3 hrs! I was there at 0900 for a 0915 appt and didn't get to service writer until 0930! That's just crazy... also got the car back with oil prints on t hrs! I was there at 0900 for a 0915 appt and didn't get to service writer until 0930! That's just crazy... also got the car back with oil prints on the hood, engine cover and door handles on BOTH sides of the car. also the mechanic working on my car took FIVE tries before he figured out what the correct size of my oil bolt was!! Seriously?? He also took off the engine cover for some reason and also left my + battery terminal cover open... Wonder if this was his first time changing oil.. More

by LMC50 Verified Customer Verified Customer

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Rhoda was awesome! She got my car in and out as quick as possible. Very good experience and will come back again and recommend to others. possible. Very good experience and will come back again and recommend to others. More

by dpetr017 Verified Customer Verified Customer

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Rhoda is the BEST! she is always on her game even through all the Hussle and Bustling going on. she never makes her customers feel like they aren't important. she multitasks very well. a true super star, and all the Hussle and Bustling going on. she never makes her customers feel like they aren't important. she multitasks very well. a true super star, and very important part of why people return for car care. a definite value to HYUNDAI. 2 thumbs up :).... More

by louieslady1973 Verified Customer Verified Customer

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My experience with Universal Hyundai was fantastic specially my specialist Rhoda she is the best of the best, she really care about my car, and my concerns she gave me the best advice. She is very kno specially my specialist Rhoda she is the best of the best, she really care about my car, and my concerns she gave me the best advice. She is very knowledgeable and friendly. Thank you Rhoda. More

by Pineiro.stevens7 Verified Customer Verified Customer

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Took 2 appointments get a regular maintenance done. First was a wash out, waited 2 hours and the car wasn't even on the rack. No one informed me that they were running behind. Second time got maintenan First was a wash out, waited 2 hours and the car wasn't even on the rack. No one informed me that they were running behind. Second time got maintenance done but again it took too long. I had a 7:15am appointment and the car didn't get on the rack till about 8:15am. More

by ROBERT_montalvo79 Verified Customer Verified Customer

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UH always gives the best service!!!! Rhoda is fantastic! Everyone was very friendly and did a great job to make me feel comfortable since I have trouble getting around! fantastic! Everyone was very friendly and did a great job to make me feel comfortable since I have trouble getting around! More

by SSTATUTO Verified Customer Verified Customer

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