Alexandra Martinez
Alexandra Martinez at Universal Hyundai
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Alexandra Martinez

VIP Loyalty Consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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5.0
47 Reviews
5.0

47 Reviews

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47 Reviews of Alexandra Martinez

May 02, 2024

Dealership Rating
Employee Rating

The whole process was pretty much made easy and smooth and everyone was very helpful. More

by ANABRUDER_YOUR_REALTOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 03, 2024

Universal Hyundai responded

Ana, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 28, 2024

Dealership Rating
Employee Rating

Great dealership. Met all my needs and would use them again. Great home delivery as needed. More

by pitsold
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Apr 29, 2024

Universal Hyundai responded

Thank you for your kind review! We’re happy to pass along your comments to the team here at Universal Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 14, 2024

Dealership Rating
Employee Rating

Enjoyable staff, knowledgeable and transparent Made the car buying experience less stressful. Made sure I was comfortable with payments and loan terms. More

by Tishawill38
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Martinez

Jan 15, 2024

Universal Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 02, 2024

Dealership Rating
Employee Rating

Everyone worked hard to get close to where I wanted. Alexander kept me updated with everything and always intop of all the information I needed. More

by Raimyespinal
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Martinez

Jan 02, 2024

Universal Hyundai responded

Thanks you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 07, 2023

Dealership Rating
Employee Rating

Friendly and informative. I appreciated the hasle free service. Most of all, Alexandra's attention to the needs of my wife and I. She was honest with each vehicle that we saw. More

by Jemini15
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Martinez

Dec 07, 2023

Universal Hyundai responded

Thanks for sharing about your experience with Alexandra here at Universal Hyundai. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 26, 2023

Dealership Rating
Employee Rating

We were treated like family by Alexandra,gave us all the help we needed to make our decision on which car to buy. Very pleased with the overall service and experience how knowledgeable Alexandra was. More

by Carmen E Rivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Priestley

Oct 26, 2023

Universal Hyundai responded

Carmen, Thank you so much for your kind words for Alexandra, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 07, 2023

Dealership Rating
Employee Rating

Being customer for many years. This is actually my fith time I bought a car here. Always an amazing experience More

by battemberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Oct 08, 2023

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 01, 2023

Dealership Rating
Employee Rating

My sales person Gio was awesome knew exactly what car I wanted I will recommend more people to him More

by NOELSANTIGON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giovanne Sanchez

Sep 03, 2023

Universal Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Giovanne had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 28, 2023

Dealership Rating
Employee Rating

I purchased the vehicle with the promise that they would replace the radio which was not working. The lack of follow up on this is not acceptable. When I took the vehicle in after 3 weeks without receiving More

by Customer23
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Edgard Morales

Jun 29, 2023

Universal Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gina Nava Reputation Manager gnava1@universalhyundai.com

April 20, 2023

Dealership Rating
Employee Rating

It’s the best I have some good deals at this place they are grate and good service More

by ERICKRIVERA69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi, David Monsalve, Christopher Perez , Jacob Mckinney, Yadriel Morales

Apr 21, 2023

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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