Tyler Parker | Page 4

RJ is pleasant, knowledgeable and responsive. A pleasure to have him as service advisor. Asalwsys the service department delivered excellent service, exactly as needed, for reasonable rates. Very A pleasure to have him as service advisor. Asalwsys the service department delivered excellent service, exactly as needed, for reasonable rates. Very satisfied! More

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Amazing service! The staff are friendly, follow up in a timely manner and are knowledgeable. The staff are friendly, follow up in a timely manner and are knowledgeable. More

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Poor communication, estimated work time 2-3 hours with appointment, in reality it took over 8 hours with no updates. appointment, in reality it took over 8 hours with no updates. More

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I really like the ease of dealing with Southbank Dodge. Work is conducted promptly, oversights are taken xare of swiftly, and the staff, though busy, are friendly and welcoming. I've been happy to do busin Work is conducted promptly, oversights are taken xare of swiftly, and the staff, though busy, are friendly and welcoming. I've been happy to do business with Southbank Dodge since i purchased the vehicle. More

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We have 2 vehicles that we bought from Southbank and we get excellent service every time we schedule an appointment and the convenience of having both of our cars service one after the other makes our life get excellent service every time we schedule an appointment and the convenience of having both of our cars service one after the other makes our life alot easier . More

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Took me in for an appt on the day I contacted them. Resolved my issue same day Resolved my issue same day More

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My only complaint is that the vehicle was returned filthy, with serious oily dirt in the carpets and greasy dirt all over the outside. Other dealers do a free wash and detailing when a repair is this filthy, with serious oily dirt in the carpets and greasy dirt all over the outside. Other dealers do a free wash and detailing when a repair is this extensive. More

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Is very good service and all guys very smooth thanks for help and good service help and good service More

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It took 4 months to finally get in for an appointment, due to the fact they kept canceling. Didn’t do the job it was there for. Got charged for work I didn’t ask for. Because it took so long to get in I w due to the fact they kept canceling. Didn’t do the job it was there for. Got charged for work I didn’t ask for. Because it took so long to get in I went over my mileage and had to pay for warranty work and my truck was washed twice and it was still a horrible job. On a brighter note. Met a couple people who in the future I hope it goes better. More

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What an absolutly fantastic place to purchase a car and have the service done at. I was blown away with how helpful Brandon Dallaire, Troy Charlebois, and Simon Mertick were when I just recently traded in have the service done at. I was blown away with how helpful Brandon Dallaire, Troy Charlebois, and Simon Mertick were when I just recently traded in my cars and bought a Dodge Challenger Hellcat. They guided me along the way with my end of the responsibility's when buying a car and made sure that all of the requests I asked for on the car I purchased were fulfilled Before delivery. The predelivery inspection process was super thurough, Being performed by the mechanic Samual Barclay, who checked that everything was in tiptop shape, keeping me up to date and listening to my concerns. Christopher in finance was very helpful with getting me the exact warrenty that would suit me and my car perfectly and also getting a pretty darn good finance rate for me. Southbank Dodge , Jeep and Chrysler have a lot to be proud of, they have been taking care of me and my cars for years now, With Tyler Parker in service always listening to my requests and getting the job done on my Chrysler 300C, Chrysler Aspen and now my Dodge Challengers. I am glad that I such a great place to go to for my vehicle needs. thank you people, Wolfgang Schulz. More

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