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Tanya Snell
Tanya Snell at Blue Mountain Chrysler
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Tanya Snell

Customer Relations & Marketing Manager

Blue Mountain Chrysler

9950 Hwy 26 E
Collingwood, ON L9Y 3Z1

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Tanya joined the BMC team in January of 2019 in a newly created role of Customer Relations and Marketing Manager. Together, with our Service Team she is dedicated to ensuring that every one of our customers has a five star experience when they purchase or service their vehicle with us. She has an incredible passion for providing an outstanding customer experience and thrives on the fast paced dealership environment. In her role, she also has the pleasure of overseeing our generous community sponsorships and donations to various community organisations. She looks forward to serving you soon! In her spare time, she enjoys her challenging role as your local School Trustee.

Dealership Experience

10 mos

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1 Review of Tanya Snell

September 11, 2019

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"Fantastic customer experiance even with a few issues."

- Henry

The sales and finance staff my wife and I dealt with on our two visits to look at and a week later to purchase a used 2017 Pathfinder, were very professional and seemed to want a long term relationship. Orval who took my original call was not able to be present which led us to Aaron Hawkins. Neil and Andrew made sure all the paperwork was completed in a timely manner without uncalled for selling pressure. The vehicle looked very detailed on our pick up visit. When we arrived home I had some time to inspect the Pathfinder's engine compartment and discovered a couple of deficiencies which I had taken for granted were to be done by the dealership. When Blue Mountain Chrysler was made aware of these issues their customer relations manager called us to apologize for the over site and to please send them the invoices for the needed work. Tanya Snell worked with us to get the vehicle to where my wife and I expected it to be, utilizing a local Nissan dealership as we are a two hour drive from Collingwood. Thank you Blue Mountain Chrysler staff for working with us during and after the sale. Regards, Henry Beyersdorff

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Other Employees Tagged: Orval Thompson, Aaron Hawkins, Andrew Morrison, Neil Staruch

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Sep 25, 2019

Blue Mountain Chrysler responded

Henry, we want to thank you for taking the time to review our dealership and to apologize for the setbacks that you had with your vehicle purchase. We sincerely appreciate that there was an opportunity to speak with you about these issues and to rectify them to the best of our ability. Your business is most appreciated and we thank you for being a customer!

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