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Sue Vincent
Refer Me
453 Reviews
Born and raised in London Sue has had a passion of cars from a very young age. Since joining the Lexus team in 2014, Sue's approach is down to earth. Sue's years of experience in sales, coupled with product knowledge, enthusiasm for the Lexus brand, professionalism she provides each and every guest with the best possible experience. Sue is also involved in the community a long time member of the London Chamber of Commerce and other fundraising activities to help others. Give your best everyday, enjoy what you do!
Read moreDealership Experience
10 yrs, 3 mos
Industry Experience
10 yrs, 3 mos
Specialties & Trainings
Georgian College Automotive Certification - C.A.L.E
453 Reviews
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453 Reviews of Sue Vincent
August 22, 2016
unexpected car shopping experience because of Sue We just started to shop around for a car to replace our previous car, and we stopped at Lexus to only to check the cargo space of RX 350. Then Sue app We just started to shop around for a car to replace our previous car, and we stopped at Lexus to only to check the cargo space of RX 350. Then Sue appeared~~~ She introduced everything about the car with warm smiles. I felt very comfortable talking with her and asking questions to her. She answered every question in great details. All in all, after 2 hours, we purchased the car. Thanks a lot to her wonderful service! We enjoy the new car very much. We will definitely recommend her to our friends. She is the best sales person ever. P.S. The lounge at the dealership is very impressive, too. My kids have various kinds of snack to eat. If there were some toys, kids would feel happier. : ) Also, a lot of thanks to Stacey! She even delivered my cheque to my home. Great service! More
by Brian J.
Helpful 
August 16, 2016
Thank you Sue! Sue was the first person of the last dealership that I visited that greeted me with a warm smile. I was leaning towards another vehicle until I met S Sue was the first person of the last dealership that I visited that greeted me with a warm smile. I was leaning towards another vehicle until I met Sue. Not only was she extremely helpful, I love my new car! More
by CCa
Other Employees Tagged: Romeo Nissan , Kylie Ellis
August 10, 2016
Overall Terrific Experience! Sue was most helpful in our meetings with her, both before and after our decision and purchase were finalized. She most capably answered our questio Sue was most helpful in our meetings with her, both before and after our decision and purchase were finalized. She most capably answered our questions related to options, service standards, and other matters that arise when you acquire an automobile that today is much more sophisticated electronically than we were accustomed to with our trade. Thank you Sue! Kylie Burridge also assisted greatly in the many administrative issues that arise in completing the transaction without any hiccups! Thank you Kylie! More
by LDM
Other Employees Tagged: Chris Pinelli, Stephanie Shearsby , Kylie Ellis
July 24, 2016
Top notch product, top notch service, top notch people. We needed to purchase a new vehicle rather unexpectedly, and while we were at Lexus of London to pick up our 2011 ES350 that was being serviced, we as We needed to purchase a new vehicle rather unexpectedly, and while we were at Lexus of London to pick up our 2011 ES350 that was being serviced, we asked to see a salesperson. Sue Vincent was assigned to us. She was terrific. She went with us as we test-drove a 2016 RX350 and a 2016 ES350, and then re-tested the RX. She explained everything, and pointed out the features of each vehicle. Sue was courteous, knowledgeable, not-pushy or impatient, cheerful, and friendly. When we took delivery of our new RX350, Sue spent quite a bit of time explaining all the impressive technology that comes with the Executive Package that we had purchased. She followed-up with phone calls and emails to see how we were doing with the new vehicle. Sue is like all the other people at Lexus of London: they are friendly, helpful, and go out of their way to give us incredibly wonderful attention and service. We have been customers at Lexus of London since our first Lexus in 2007; but we've been with Toyotatown (same management) since 2001, when we got an Avalon that we traded-in on our new RX. We cannot see ourselves driving anything but a Lexus, or going anywhere else for service. More
by Dr Bill
Other Employees Tagged: Chris Pinelli, Romeo Nissan, Karen Campbell, Rhonda Thompson , Kylie Ellis, Adam McCallum
July 19, 2016
Used BMW Purchase Wonderful experience from beginning to end. Sue was very approachable from the initial test drive to the final pick up. Extremely accommodating to my Wonderful experience from beginning to end. Sue was very approachable from the initial test drive to the final pick up. Extremely accommodating to my busy schedule. Would recommend over and over again to all family/friends! More
by Nsinc4
July 11, 2016
Helpful and personable We enjoyed meeting Sue Vincent. She was very capable and answered all of our questions promptly.We would welcome dealing with Sue for any future Lexus We enjoyed meeting Sue Vincent. She was very capable and answered all of our questions promptly.We would welcome dealing with Sue for any future Lexus purchases. More
by KM
July 04, 2016
Sue Vincent She was very professional and easy to deal with. Her product knowledge was excellent and she answered all of our questions very capably. Thanks for She was very professional and easy to deal with. Her product knowledge was excellent and she answered all of our questions very capably. Thanks for the great shopping experience More
by Michael
June 30, 2016
Great Experience! Sue Vincent made my first experience buying from Lexus a valuable one. She was very attentive and answered my many questions patiently. I really app Sue Vincent made my first experience buying from Lexus a valuable one. She was very attentive and answered my many questions patiently. I really appreciated the free delivery service as well :). Loving my new IS 300! Thanks Sue and the Lexus crew! More
by Jenn
Other Employees Tagged: Stacey Dasilva
June 25, 2016
2016 RX 350 Purchase Sue and Allan were excellent to deal with and they made the car buying experience easy. I really appreciated the great communication and level of serv Sue and Allan were excellent to deal with and they made the car buying experience easy. I really appreciated the great communication and level of service throughout the car buying process. Sue and Allan aim to please and they were such a pleasure to work with. I highly recommend this dealership More
by RIS
Other Employees Tagged: Allan Calvert
June 24, 2016
Great Customer Service I didn't visit the dealership or end up buying a car from Lexus of London but had a very good 'shopping' experience. Sue was fabulous through email an I didn't visit the dealership or end up buying a car from Lexus of London but had a very good 'shopping' experience. Sue was fabulous through email and 'phone. She followed up quickly and comprehensively on all my questions and trade in information and pricing on the vehicle I was considering. Well done. More
by KWG
