Ryan Rodney | Page 11

pleasent buying experience The whole process was neat from the sales to the end where they show you the express lube shop and welcoming you to the Capital Dodge family. The whole process was neat from the sales to the end where they show you the express lube shop and welcoming you to the Capital Dodge family. More

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Great support from Nick and the team I had to bring in the truck for a recall issue and It was dealt with in a very professional matter. No need to complain, haggle or escalate the issue I had to bring in the truck for a recall issue and It was dealt with in a very professional matter. No need to complain, haggle or escalate the issue...These guys had a plan and put the steps in motion to get the issue fixed. Thanks for the support Nick. More

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Excellent Trustworthy Customer Service My vehicle was recently in for service at Capital Dodge Ottawa, and my experience, like previous ones there, was very satisfying thanks to my dealings My vehicle was recently in for service at Capital Dodge Ottawa, and my experience, like previous ones there, was very satisfying thanks to my dealings with Ryan Rodney. His warm, friendly, knowledgeable and honest approach has always instilled the confidence in me, a customer seeks in bringing his/her vehicle in for service and he gives attention to my vehicle like it is his own. I highly recommend dealing with Ryan at Capital Dodge Ottawa for a satisfying experience in getting your vehicle serviced Peter Z More

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Excellent Experience Recently, the A/C on my 2013 Caravan died. Normally this would be a warranty issue but we were over the 60 000km so I assumed I was out of luck. Exp Recently, the A/C on my 2013 Caravan died. Normally this would be a warranty issue but we were over the 60 000km so I assumed I was out of luck. Expecting a huge repair bill I contacted Capital Dodge with the hopes that there might be some way to reduce the cost of the repair. I brought the van in to Capital Dodge and after diagnosing the problem, Assistant Service Manager Ryan Rodney called me to inform me he had arranged for the part to be covered by Dodge as a good will offer and, add to that the labour costs would be reduced! What was a $1600 repair came all the way down to under $250! I can't thank Capital Dodge enough, and Ryan Rodney in particular for helping me out! I was very, very impressed with the professional service and the willingness to go beyond the call of duty! Certainly made my day! Jason Lyons More

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Service Incredible service performance. Ryan Rodney was excellent and very professional. I bought a used car and have been treated like a new car owner. Fa Incredible service performance. Ryan Rodney was excellent and very professional. I bought a used car and have been treated like a new car owner. Fantastic organization from Jim Durrell to the shuttle driver. More

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Always great service While it is never a great pleasure to take time for service to one's vehicle, it is made much more satisfying when working with the service staff - e While it is never a great pleasure to take time for service to one's vehicle, it is made much more satisfying when working with the service staff - especially Ryan Rodney - who over the many years I have been coming to Capital Dodge has always been warm and friendly, knowledgeable, helpful and makes the whole process much more satisfying. More

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Positive Buying Experience I recently purchased a 2015 Dodge Ram Sport. First of all, I received a great deal on the vehicle and it has met or exceeded my expectations. Second, I recently purchased a 2015 Dodge Ram Sport. First of all, I received a great deal on the vehicle and it has met or exceeded my expectations. Second, and of equal importance, the buying experience itself was a very positive one. From the beginning I dealt with Shannon Duncan, who throughout was very friendly, knowledgeable and professional. There was never any pressure. During the actual purchasing portion I also dealt with Scott Hamilton who was also no pressure, no hassle. Mike Skaff made the administrative portion simple and straight forward. Finally, I set up the first oil change and had some questions about the vehicle and dealt with Brent and Ryan in service. Both were knowledgeable and courteous. Overall a very positive vehicle buying experience. I would recommend Capital Dodge to anyone looking to purchase a vehicle. More

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Going beyond The brakes on my Dodge caravan were worn. I had a brake inspection and the team were proactive and checked that the parts were under warranty hence sa The brakes on my Dodge caravan were worn. I had a brake inspection and the team were proactive and checked that the parts were under warranty hence saving me a great sum. They were all very courteous and explained the procedure very well. More

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GREAT SERVICE I just had a problem addressed with my Fiat, and am writing to say I was very pleased with the service I received. I have been a customer for 3 years I just had a problem addressed with my Fiat, and am writing to say I was very pleased with the service I received. I have been a customer for 3 years and have always been treated with respect and promptness. Special thanks to Ryan Rodney for always going the extra mile on my behalf. Very satisfied and happy I can acknowledge the service in this survey. More

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Great service!! I went to your dealership to have my oil changed etc. on my Dodge Grand Caravan and received wonderful courteous service especially by Denis and Ryan I went to your dealership to have my oil changed etc. on my Dodge Grand Caravan and received wonderful courteous service especially by Denis and Ryan the Assistant Manager. I must admit that every time I go here the staff have been very helpful. Thank you for taking good care of my car. Shirley xxxxxx More

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