Ryan Rodney | Page 10

extremly professional, friendly and excellent service! The staff at Capital Dodge are friendly, helpful and knowledgeable. No one is ever pushy and always willing to work to the customers schedule. I wou The staff at Capital Dodge are friendly, helpful and knowledgeable. No one is ever pushy and always willing to work to the customers schedule. I would never think of dealing at any other dealership. More

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Excellent Service: JP Longpre I have been with Capital Dodge for 15 years or so. I am particularly impressed by their Service team, headed by Ryan Rodney. They now have a new emplo I have been with Capital Dodge for 15 years or so. I am particularly impressed by their Service team, headed by Ryan Rodney. They now have a new employee, JP Longpre who heads the Express Lane. JP is kind, polite and very efficient. He also gets his tasks done very well. An employee like him is an asset. All the best, JP from Dr. Oommen. Thanks. John O. More

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Review The employees were great. They provided us with excellent service while we were there. Also, they were friendly and provided us with great explanation The employees were great. They provided us with excellent service while we were there. Also, they were friendly and provided us with great explanations. -Emilia Diaz and Willie Diaz More

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Poor Sevivce My Wife and I have been loyal customers at Capital Dodge for our last two vehicles. Our 2012 Jeep Compass needed new brakes all around so we had them My Wife and I have been loyal customers at Capital Dodge for our last two vehicles. Our 2012 Jeep Compass needed new brakes all around so we had them done at a cost of over 1,200.00 dollars. After leaving the dealership I got home and they were squealing so I called made an appointment and took the Jeep back not ounce but four times having to use two days of my holidays from work and they still couldn't fix the problem. I will be taking our Jeep to another garage to get the brakes fixed properly at my cost again and instead of trading in my Jeep for a Dodge Ram 1500 I will be trading it in on a Ford F-150. Capital Dodge has lost us as costumers for sure. G. Valliquette More

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Excellent service from all departments! I will absolutely recommend anyone to visit Capital Dodge. The service we received in sales was great - Josh was fantastic. He was very patient, explo I will absolutely recommend anyone to visit Capital Dodge. The service we received in sales was great - Josh was fantastic. He was very patient, explored all of our options and made sure we were leaving with the best vehicle for our needs. Today we visited the service and parts department and the attention we received was exceptional (Thank you Ryan and Brian). I am very pleased with the purchase of our new Dodge Caravan thanks to Capital Dodge. More

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First Visit Took my SRT8 to have an extended warranty applied this Saturday during what was, thus far, the hottest day of the year. The car was inspected quickly Took my SRT8 to have an extended warranty applied this Saturday during what was, thus far, the hottest day of the year. The car was inspected quickly and the finance employee was there on his day off to help me out. The service manager explained everything perfectly, including the help they provide (shuttle service, rental support if the car has to stay overnight, etc.). As I live way east of the east-end of Ottawa, this was my first visit to Capital. Impressive facility and lot. The staff looked "human" and were, from what I could see, offering a casual and stress-free environment in which to do business. More

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Excellent Service!!!! I’ve have been a customer of Capital Dodge for more than 8 years. Ryan Rodney always goes above and beyond for all my vehicle service needs. He's extr I’ve have been a customer of Capital Dodge for more than 8 years. Ryan Rodney always goes above and beyond for all my vehicle service needs. He's extremely professional, friendly and courteous but most of all knowledgeable. I can call him at any time to ask a question and he is always helpful. Ryan also keeps me informed about what is happening with my vehicle and he has even SAVED ME MONEY which is almost unheard of with a dealership service department. Recently, the A/C on my 2013 Caravan died. Normally this would be a warranty issue but we were over the 3 years or 60 000 km so I assumed I was out of luck. Expecting a huge repair bill I contacted Capital Dodge and asked for Ryan with the hopes that there might be some way to reduce the cost of the repair. I brought the van in to Capital Dodge Shop and after a carefully review diagnosing the problem, Ryan Rodney called me to inform me he had arranged for the solution to be covered by Dodge as a good will warranty offer and I will have to pay nothing!!!. I can't thank Capital Dodge enough, and Ryan Rodney in particular (of course I want to include the mechanic team) for helping me out! I was very, very impressed with the professional service and the willingness to go beyond the call of duty! Certainly made my day! Kudos to you Ryan and Team, for always being there for me!!!! I would highly recommend capital dodge and their team. More

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Great! These people that I have checked off I feel when out of their way to help me out and to make me feel like I was part of the capital Dodge family. Bria These people that I have checked off I feel when out of their way to help me out and to make me feel like I was part of the capital Dodge family. Brian who is in parts he will go out of his way to make sure you are completely satisfied. Kyle and Ryan in service there is just unbelievable how they make you feel at home. More

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The beat goes on Bought the vehicle 5 years ago from and had it serviced at Capital Dodge; and that relationship is continuing even after the extended warranty has exp Bought the vehicle 5 years ago from and had it serviced at Capital Dodge; and that relationship is continuing even after the extended warranty has expired entirely due to the engagement and professionalism that Capital Dodge exudes every time you walk in the door. I'm 64 years old, so I've been around the block a few times; and Ryan, Nick and Lyle "get it". More

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dont buy here! paid for new truck ended up with deep scratch Got my new truck a week ago. Found out it came with a deep scratch. They told me to bring it in to get fixed. Cost me work having to leave my truck fo Got my new truck a week ago. Found out it came with a deep scratch. They told me to bring it in to get fixed. Cost me work having to leave my truck for 2 days. Picked up my truck today and now has more damage than before. I complained and they tried to blame me wanted me to prove it and show pictures yet it happend while they had possesion. Now expect me to pay for it am not happy. DO NOT BUY HERE OR YOU COULD END UP WITH DAMAGE TO YOUR NEW VEHICLE CANT TRUST THEM. More

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