Ryan Rodney | Page 12
Assistant Service Manager
Capital Chrysler Jeep Dodge
2500 Palladium Dr #1200
Ottawa, ON K2V 1E2
157 Reviews
Write a Review157 Reviews of Ryan Rodney
June 03, 2015
Best customer service ever! I have moved all over the country with my work. Since Ive been at Capital, Ryan has shown what excellent service is.! He gets customer service! His pe I have moved all over the country with my work. Since Ive been at Capital, Ryan has shown what excellent service is.! He gets customer service! His personal attention to each client and to your problems, even with my hubby being in another city is simply amazing. He bends over backwards to make sure we leave happy each and every time. HIs attention to detail, calling clients to make sure they are happy, and finding solutions to what may seem impossible situations is awesome. More
June 01, 2015
trouble with blue tooth We visited your dealership with no appointment last Saturday and received excellent advice and efficient service from your Assistant Service Manager, We visited your dealership with no appointment last Saturday and received excellent advice and efficient service from your Assistant Service Manager, Ryan Rodney. Thank you. More
May 28, 2015
%100 Excellent service After spending hours traveling across town to different dealers trying to figure out my issues i was having with my dodge ram, i finally found Ryan R After spending hours traveling across town to different dealers trying to figure out my issues i was having with my dodge ram, i finally found Ryan Rodney at capital dodge who was more then helpful right off the bat. It wasn't even 10 minutes in and Ryan already figured out the problems i was having for such a long time. I just want to say thanks Ryan Rodney for making my visit the first of many !! you are now my number one service consultant. More
May 26, 2015
Ryan Rodney rocks ! Ryan is an excellent service manager. He is knowledgeable and manages his clients' needs with an abundance of circumspection - inspiring trust in the Ryan is an excellent service manager. He is knowledgeable and manages his clients' needs with an abundance of circumspection - inspiring trust in the dealership. Hooray ! More
May 21, 2015
Good C.S. attitude but quality of work to be improved I had a mixed experience with this dealer when bringing my car for service. The problem in my car was accurately tracked down to a defective part, but I had a mixed experience with this dealer when bringing my car for service. The problem in my car was accurately tracked down to a defective part, but the work done to replace the part leaves me with an impression of bad quality of work. In a few words, the part was replaced, but something else was broken. To me this is unacceptable, and means no supervision, and not enough testing. Despite this bad experience with the repair job, the attention provided by the service advisor compensated it by providing a loaner car while the repair was done, and providing detailed explanations and updates. More
May 09, 2015
Recall service Ryan Rodney was fantastic to work with. He was very professional, friendly and kept me up to date as the recall service was being performed. If you Ryan Rodney was fantastic to work with. He was very professional, friendly and kept me up to date as the recall service was being performed. If you need service done on your vehicle, go see Ryan, he'll look after you. Great job Ryan! More
May 04, 2015
With Sincere Thanks My Fiat 500L and I will soon be celebrating our first anniversary, June 24th to be exact! Thoroughly love my "Happy Car" and the outstanding service My Fiat 500L and I will soon be celebrating our first anniversary, June 24th to be exact! Thoroughly love my "Happy Car" and the outstanding service that I received over the past year from Ryan Rodney and his team. Ryan is exceptional as a service advisor, extremely knowledgeable, patient, friendly and polite. Couldn't ask for more. I depend on my car to get me through some very busy days. Knowing that Ryan and his team are looking after my Fiat, gives me peace of mind! Thank you Ryan. Also want to say a special thank you to Andreanne who provided expert advice when purchasing my Fiat, to Wendy for doing a terrific job on scheduling my service visits and to Neil McColl for his safe and reliable shuttle service, during my scheduled maintenance visits. Thanks everyone! More
Other Employees Tagged: Neil McColl, Wendy
April 28, 2015
Kudos to Ryan Rodney Two weeks ago I took my car into Capital Dodge and I must say that Ryan Rodney, the service manager, was awesome. Car dealerships have a not so fav Two weeks ago I took my car into Capital Dodge and I must say that Ryan Rodney, the service manager, was awesome. Car dealerships have a not so favourable reputation these days but Ryan made me feel at ease. He was polite, trustworthy, very informative and detailed. I wish there were more Ryan Rodney's in the customer service industry. More
April 28, 2015
World Class Service from Ryan Rodney! My van had a serious issue with the cylinder head and I took to Ryan at Capital Dodge for a second opinion. Ryan listened to my concerns and carefully My van had a serious issue with the cylinder head and I took to Ryan at Capital Dodge for a second opinion. Ryan listened to my concerns and carefully explained the entire process to diagnose the problem. He called me back when he said he would and confirmed this was a known issue to Chrysler Canada. I was pretty relieved to hear this given the dealership I had taken it to the day before said without actually diagnosing the problem, they "knew" it was not a warranty covered issued and estimated the costs would be in the thousands! Before you have any major servicing performed on your Dodge Chrysler vehicle, take it to Ryan and his team, they will give you an HONEST and professional opinion. Trust is at the core of any service relationship and you can be sure I completely trust Ryan for service inquiries in the future! More
April 22, 2015
Ryan is awesome I've purchased three vehicles from this dealership. Ryan at their service department has been taking care of our cars for about seven years now. He is I've purchased three vehicles from this dealership. Ryan at their service department has been taking care of our cars for about seven years now. He is awesome, one of the friendliest guys I've ever met, very knowledgeable and always willing to go the extra mile to make customers happy. I really haven't received service like Ryan's at any other garage. If you're in for repairs, be sure to ask for Ryan! More