Ryan Rodney | Page 13
Assistant Service Manager
Capital Chrysler Jeep Dodge
2500 Palladium Dr #1200
Ottawa, ON K2V 1E2
157 Reviews
Write a Review157 Reviews of Ryan Rodney
April 11, 2015
Customer Service is What Really Counts We purchased our vehicle 10 months ago and encountered a slight problem with the cooling module. From the moment we walked in to the Service Dept., Ry We purchased our vehicle 10 months ago and encountered a slight problem with the cooling module. From the moment we walked in to the Service Dept., Ryan Rodney greeted us with a smile. He was so friendly and courteous. We were able to quickly arranged shuttle service so we could shop for a few hours. The shuttle driver was unbelievable, he gave us his card and told us to call him when we were ready to be picked up. Unfortunately, the repair took longer than anticipated. Ryan wanted to keep our vehicle overnight to make sure we received the vehicle back without any further problems. He quickly arranged for a rental and then followed up with a call the next morning to tell us our vehicle was ready. This was our first experience with the Service Department and only wish that other car dealerships treated their customers in the same way. More
April 09, 2015
Good service here I have been a happy customer of this dealership for over 30 years. I have received excellent care and service from the staff here and always treated I have been a happy customer of this dealership for over 30 years. I have received excellent care and service from the staff here and always treated with care and respect. Particularly I have always got excellent service from both Kyle and Ryan. They have been extremely professional, helpful, and efficient. More
Other Employees Tagged: Kyle McColl , Christian Lamoureux
April 08, 2015
Good service sells cars I have bought 4 cars from Capital Dodge because of the service. I have dealt with Ryan Rodney as service consultant and manager for many years. He is I have bought 4 cars from Capital Dodge because of the service. I have dealt with Ryan Rodney as service consultant and manager for many years. He is professional, knowledgeable and trustworthy. If Ryan recommends a service I know it's necessary and not just an upsell. He makes me feel that he appreciates long time customers. Lee Iococa said dealerships should be called "service and sales" Ryan understands that if I'm happy with the service I'll buy the next car at Capital Dodge as well. He is an asset to Capital Dodge. More
April 07, 2015
Above & Beyond Always! I have been going to Capital Dodge for years. Ryan always goes above and beyond for all my vehicle service needs. He's friendly, courteous and extre I have been going to Capital Dodge for years. Ryan always goes above and beyond for all my vehicle service needs. He's friendly, courteous and extremely professional. I can call him at any time to ask a question and he is always helpful. Ryan also keeps me informed about what is happening with my vehicle and he has even SAVED ME MONEY which is almost unheard of with a dealership service department. Kudos to you Ryan for always being there for me!!!! More
April 03, 2015
Good service Ryan Rodney went above and beyond the call along with many others in service. Ryan made a difficult situation turn into a hassle free situation. He's Ryan Rodney went above and beyond the call along with many others in service. Ryan made a difficult situation turn into a hassle free situation. He's very pleasant and extremely accommodating to deal with. Thank you Ryan More
Other Employees Tagged: Shane Lord
April 01, 2015
Ryan Rodney: One of the best Service Managers I have met I am a Senior Academic in Ottawa and have been in Canada (moved from the US) since 1981. I have had more than 10 cars (Nissan, Ford, GM, Saturns, Lexu I am a Senior Academic in Ottawa and have been in Canada (moved from the US) since 1981. I have had more than 10 cars (Nissan, Ford, GM, Saturns, Lexus), and my wife, children and I currently have 5 cars (including some Japanese brands). I have been with Capital Dodge for almost 15 years. Ryan is one of the best service managers I have EVER met. Always kind and polite, and extremely helpful. Very accommodating too. He also is very honest and gives a fair picture before he starts the work. He cares for the customer and the dealer. I had a older Caravan from 2001 to 2010. I may not have bought a newer one from Capital Dodge if it was not for him and the service he guaranteed. Capital Dodge should do their best to keep people like him because I have seen "head-hunters" lure people to "greener meadows". More
March 31, 2015
Utmost confidence Last week's servicing marked the 4th anniversary of my Charger purchase and, in my opinion, not only does the overall quality of Capital Dodge's servi Last week's servicing marked the 4th anniversary of my Charger purchase and, in my opinion, not only does the overall quality of Capital Dodge's service, advice and professionalism continue to grow, but particularly that of Assistant Service Manager, Ryan Rodney, whose expertise and attention to detail is only surpassed by his engaging and focused approach to serving my best interests. Thanks for taking care of business Ryan. More
March 28, 2015
Experience at Capital Chrysler Jeep Dodge I had the most amazing customer experience at Capital Chrysler Jeep Dodge recently. Ryan Rodney, the Assistant Service Manager was extremely professio I had the most amazing customer experience at Capital Chrysler Jeep Dodge recently. Ryan Rodney, the Assistant Service Manager was extremely professional and friendly. He dealt with my truck issues quickly and efficiently. I would recommend this dealership specifically to all of my friends and family. More
March 23, 2015
Great customer service! We had a great customer experience here! The first day we came in for some quick basic service and repairs! Unfortunately I can't remember the name We had a great customer experience here! The first day we came in for some quick basic service and repairs! Unfortunately I can't remember the name of our first service agent but he was very helpful and informative. One of our door seals was falling off and he had noticed another door that had the same problem. It was a quick and painless service to fix our key FOB the first day. We were asked to return the next day when parts came in for our door seals and again Ryan Rodney helped us and service was phenomenal! We had a busy schedule with diving out to Alberta the next day. He took the time to make sure our tire pressure was checked and windshield washer fluid toped up for our trip in a quick and timely manner! Thank you for all your help! More
March 23, 2015
Capital Dodge I receive outstanding service from Ryan Rodney I had not been to Capital Dodge for a while. When I arrived Ryan beaconed me to drive into his bay. Once in his bay I was greeted by my name. Mr. R I had not been to Capital Dodge for a while. When I arrived Ryan beaconed me to drive into his bay. Once in his bay I was greeted by my name. Mr. Rodney knew why I had come to Capital Dodge. Aside from my rust inspection he told me about a safety recall on my Dodge Charger. I then went and looked at new trucks - maybe my next vehicle. After a reasonable amount of time, Ryan came to the showroom to tell me the result to my rust proof inspection. I received the good news, the car was in good shape. They did some touch up to the undercarriage. Ryan will keep me informer about the safety recall. I have confidence in my service advisor RYAN RODNEY - He is a valued representative for Capital Dodge. When you buy a car you deal with a sales person for a short period of time. When you have the vehicle you deal with the service advisor for a number of years, Mr Ryan Rodney has made this an enjoyable experience for me and has made efforts to keep my family safe. Thanks RYAN More