Mark Peters | Page 3

From the moment we walked in we felt welcomed. Justin, our sales rep took a few moments to get to know us and he made us feel at ease. our sales rep took a few moments to get to know us and he made us feel at ease. More

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We came from out of town, I felt valued by the entire staff. Paul was professional, friendly, knowledgeable. Would recommend Paul and Charlesglen to anyone. staff. Paul was professional, friendly, knowledgeable. Would recommend Paul and Charlesglen to anyone. More

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The staff is amazing, they will do everything they can to assist with the process. The service they offer is second to none. Truly thankful to have dealt with them assist with the process. The service they offer is second to none. Truly thankful to have dealt with them More

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I very much enjoyed dealing with Val. She pointed out many things that were not on my radar but that I would benefit from. I felt no pressure, all questions are answered promptly, and the follow up is th many things that were not on my radar but that I would benefit from. I felt no pressure, all questions are answered promptly, and the follow up is there, all things very important to me. More

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Pleasure to deal with, no hassle and was able purchase a great vehicle!! Would recommend the dealership to other family members and friends. Looking forward to the next vehicle. great vehicle!! Would recommend the dealership to other family members and friends. Looking forward to the next vehicle. More

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Very good experience with sales staff: Roxy was a lovely person to deal with (she saved my window sticker that I wanted and in fact laminated it for me) as was Garnett Lund in the finance/extended warranty person to deal with (she saved my window sticker that I wanted and in fact laminated it for me) as was Garnett Lund in the finance/extended warranty et.al. department he was very informative and I felt no pressure to take any of the extras. Can’t remember his name but the gentleman who went over the car with me was well informed and was able to ask all questions that I had…bought a plug in Prius so lots of new technology to absorb. Oh yea didn’t mention best member of team:Yoda the dealership comfort dog. Loved him soooo much. More

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The folks at this dealership are super friendly, helpful and so easy to deal with from sales to finance to the delivery team. The space is clean and they are well organized. We have been going to Charles g and so easy to deal with from sales to finance to the delivery team. The space is clean and they are well organized. We have been going to Charles glen Toyota for 15 and will continue to do so for many more years. More

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This is a great dealership. They have excellent customer service, making sure you're not wandering around aimlessly. My 5th lease with them went seamlessly as per usual. The new vehicle "orientation" (with service, making sure you're not wandering around aimlessly. My 5th lease with them went seamlessly as per usual. The new vehicle "orientation" (with Mark) is always educational and fun. More

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Amazing dealership great staff great experience great atmosphere I definitely recommend it I’m looking forward to do business with them again soon Thanks for everything atmosphere I definitely recommend it I’m looking forward to do business with them again soon Thanks for everything More

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Excellent services, very enthusiastic staff, always ready to help you. Valorie was incredibly nice, always had a smile on her face, she was very professional, and took very good care of us, with multiple che to help you. Valorie was incredibly nice, always had a smile on her face, she was very professional, and took very good care of us, with multiple checkins while we waited for out vehicle to arrive. Mark was the one who had helped us get to know our vehicle, who was also very genuine and nice, he made sure we understood everything, and took his time to make sure we understood how the car worked. Overall I would definitely recommend going to this dealership, incredibly staff, who are always ready to assist you! More

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