Lauren Rossini | Page 33

i Keep Coming Back! This dealer and staff, make it clear, that your satisfaction, is there goal. The process, is made, as effortless, as possible. 'I keep coming back' This dealer and staff, make it clear, that your satisfaction, is there goal. The process, is made, as effortless, as possible. 'I keep coming back' More

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New Lexus Owner It was clear to me from my first visit that things are done in a way to make customers feel as comfortable as possible. From the amenities they have It was clear to me from my first visit that things are done in a way to make customers feel as comfortable as possible. From the amenities they have in the waiting area, to the way they warm up the vehicles for test drives, it is evident that little details are not left out. All the staff I dealt with were genuinely friendly and easy-going. Susan was especially knowledgeable on the product I was interested in. Her passion for Lexus sport cars is infectious and I am positive that I made the right decision. Kaitlyn was also very genuine and personable, and Romeo was very helpful with the tips he gave me for caring for the leather seats. All my expectations were exceeded and then some by the first class, genuine treatment I received. I have no reservations about recommending Lexus of London to my loved ones. More

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Excellent Sales Staff, Service Department, Stand Behind Prod Great Sales and Service staff specially Natalie Marsh who made purchase very easy for me. I bought Pre-owned Lexus ES350 last week. It was a great Great Sales and Service staff specially Natalie Marsh who made purchase very easy for me. I bought Pre-owned Lexus ES350 last week. It was a great purchasing experience with Lexus of London. I had two Lexus options to choose from: one was in Ottawa that I saw and one was in this dealership. Natalie, Lauren and Stephanie made this purchase very easy for me by giving me confidence and peace of mind. They delivered the car at my house all the way from London to Mississauga, the very next day. After delivery, I found windshield crack and windshield sprayer not working. I contact back to Natalie and she coordinate with Lauren and Stephanie to have my issue resolved. Stephanie talked to Service manager and she arranged a loaner car with driver name Rob all the way from London to Mississauga second time to take my car back for repair. It made me feel very comfortable and this took away a lot of stress from me and save my work time. I never had this kind of service before in the past when I bought pre-owned car. They replaced the windshield and fix the spray problem. This courtesy service was extremely helpful and stress free for me. In short, I would say Lexus of London is the best dealership who will stand behind their product and make every effort to make your purchase less successful and easy Natalie, Lauren and Stephanie were very helpful all along. Thanks to all of you specially Natalie. I would highly recommend anyone who is looking to purchase Lexus or Toyota to buy from here. Distance does not matter to them. Buy with confidence. Rehan From Mississauga More

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First Time Experience at Lexus of London We were very impressed with the professionalism and customer service provided by Rick Watson. He patiently listened to our needs and lead us to the ex We were very impressed with the professionalism and customer service provided by Rick Watson. He patiently listened to our needs and lead us to the exact vehicle we were looking for at the price we wanted to pay. The delivery was seamless, the vehicle was showroom ready and the specialist did an amazing job of explaining the features and answering our questions. A positive experience. We'll be back. More

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Awesome experience This dealership goes above and beyond to make your purchase of a vehicle a pleasure! Natalie my salesperson helped me choose the right car for my need This dealership goes above and beyond to make your purchase of a vehicle a pleasure! Natalie my salesperson helped me choose the right car for my needs and was very knowledgeable and pleasant. Kevin my concierge gave me a thorough lesson on all the controls and features of the vehicle and offered many time saving tips. Lauren in the business office handled my purchase professionally while making the whole experience uncomplicated. Stephanie made me feel more than welcome as soon as I arrived. Henry reviewed the service department with me and was very helpful.Finally Chris the general manager made sure my whole experience ran smoothly. I will definitely come back to buy my next vehicle! More

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RX350L purchase Extremely happy with this dealership, and Tom Hiscott in particular. Happy with product, price, and support. We have bought everything through this de Extremely happy with this dealership, and Tom Hiscott in particular. Happy with product, price, and support. We have bought everything through this dealership over past years, wouldn’t go anywhere else. More

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Amazing experience, Natalie was very helpful. I gave this 5 star rating because I received the best deals when it came to purchasing my car. Moreover, the promises made by Natalie and her co-worke I gave this 5 star rating because I received the best deals when it came to purchasing my car. Moreover, the promises made by Natalie and her co-workers were not only completed to perfection but also completed on time. I loved my experience at Lexus of London and would 100% recommend to everyone. More

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Had the best experience at Lexus of London! My experience in purchasing a vehicle from Lexus of London was absolutely amazing. Natalie offered perfect service and was very very kind. I cannot as My experience in purchasing a vehicle from Lexus of London was absolutely amazing. Natalie offered perfect service and was very very kind. I cannot ask for much more than what was already presented to me. Would recommend this dealership and Natalie to everyone! More

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Sue Vincent purchase of lexus NX300 Everything went smoothly. Sue was knowledgeable about the vehicle. She explained everything about the vehicle clearly and came with us on a test drive Everything went smoothly. Sue was knowledgeable about the vehicle. She explained everything about the vehicle clearly and came with us on a test drive.Sue was pleasant to deal with. More

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Hands down the best service of anywhere I have ever shopped Friendly detailed service with no pressure is why I came back to purchase my second vehicle from Lexus of London. Thanks Sue. You guys made the whole Friendly detailed service with no pressure is why I came back to purchase my second vehicle from Lexus of London. Thanks Sue. You guys made the whole process smooth and stress free. Cheers More

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