Justin Hoffart | Page 34

Easy and fast I went in with specific requirements and left with a vehicle better than what I expected and for a lesser price I thought I would pay. The employees w I went in with specific requirements and left with a vehicle better than what I expected and for a lesser price I thought I would pay. The employees were very helpful and made me feel confident in my purchase. More

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Vehicle we wanted The main reason we purchased a vehicle here was that they had the specific vehicle my wife was looking for and it was a good price. I would have prefe The main reason we purchased a vehicle here was that they had the specific vehicle my wife was looking for and it was a good price. I would have preferred to buy it from another dealership if they had what we were looking for. They advertised that you get a minimum of $2000 for your trade and they ended up giving us only $1800 for it. We also only received one key with the vehicle. I also only received one key with the vehicle I purchased several years ago. Also, both vehicles we purchased came with less than a quarter tank of gas. It would be nice if they would improve their customer service standards on used vehicles including making sure both vehicles have two working keys and a full tank of gas when you pick it up. More

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totally satisfied The staff at capital GMC treated us with the out most respect. From the first phone call to the final sale we are totally satisfied! We recommend th The staff at capital GMC treated us with the out most respect. From the first phone call to the final sale we are totally satisfied! We recommend this dealership To anyone buying a vehicle! More

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Wonderful Team to deal with! Justin and his team are a great group of ppl to deal with. They offered us great customer service and got us the vehicle we wanted. We had past dealin Justin and his team are a great group of ppl to deal with. They offered us great customer service and got us the vehicle we wanted. We had past dealing at the same dealership with another team and we felt that we were not valued customers just another number. We definitely recommend anyone going to Capital GMC for a vehicle to deal with Justin and his team:) More

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Thank you Jesse! Thank you Jesse and team for making our truck purchase an easy transition! You made us feel comfortable and a valued customer, we really appreciated i Thank you Jesse and team for making our truck purchase an easy transition! You made us feel comfortable and a valued customer, we really appreciated it! We knew what we wanted in a truck and you delivered. :) The overall experience was top notch More

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Did not buy here Went in the evening, the receptionist paged a salesman and Justin jumped out of his office nearly taking out another staff member with his excitement. Went in the evening, the receptionist paged a salesman and Justin jumped out of his office nearly taking out another staff member with his excitement. We thought he was very enthusiastic. He found us a vehicle we were interested in and was in our price range very quickly. Then it all went downhill. He lied to us several times and put down specific other dealerships. He told us that the vehicle was only on the lot for less than half the time it was there. We asked to see the inspection report and he brought us a report showing the inspection after all the take in work was done, so it looked like it came in with no problems (also showed how long the vehicle was actually there). We were irritated but still interested in the vehicle so we had him get the sale worksheet drawn up, we thought we had told him we wanted to do the trade in on the "$2000 cash for clunker" promotion, but it didn't show up on the sheet when he came back. So we brought that to his attention and he went back again to his manager and they wouldn't honor it and offered us $200 (far cry from $2000). When we told him that we had been to a certain other dealership, he told us not to buy from them because they don't do inspections on trade in, they put them on the lot as is. But we had already been there and talked to a salesman and saw real inspection reports. We left and decided if we couldn't find the vehicle we wanted for the other dealership, we would go back to Capital GM and buy this vehicle but from anyone other than Justin. We ended up buying from the other place and couldn't be happier and we weren't lied to. I see a lot of people have had great experiences at this dealer and with Justin and that is fantastic! Its a shame that we weren't so lucky. More

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Only Looking!! We were only going to look....Everett changed that. He went out of his way to find a vehicle we were comfortable with. Justin gave us a good deal an We were only going to look....Everett changed that. He went out of his way to find a vehicle we were comfortable with. Justin gave us a good deal and both made sure we got the extras we asked for. We would be more than comfortable dealing with Capital GM again and would recommend Everett to anyone interested in buying a vehicle. More

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Upgraded from CUV to Sexy Sierra Went to Capital GM to see the what the new 2014 Sierra trucks were like. Met with Serey, told him what we liked what options we needed, some we prefer Went to Capital GM to see the what the new 2014 Sierra trucks were like. Met with Serey, told him what we liked what options we needed, some we preferred and some things that we didn't want. He had the perfect truck for us with all the options, color and trim that we wanted. Went for a test drive, gave us a price that was better than expected for the truck we got. Finished up and dealt with Kien with the financing, everything start to finish was very smooth and stress-free purchase. Also got the accessories (Truxedo, WeatherTech Mats) from Capital at a decent price. More

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Great buying experience I was looking for a particular vehicle in a particular colour. Andrew Glaze's patience was excellent and greatly appreciated. In the end, he found th I was looking for a particular vehicle in a particular colour. Andrew Glaze's patience was excellent and greatly appreciated. In the end, he found the vehicle I wanted in an even better colour. Dealing with Justin to close the deal was eventful and humourous. Kevin Gatschene was also easy and pleasant to work with. There was no "sales pressure" from any of these guys as I had at other dealerships. I would - and have - recommended Andrew to other customers. They would do well to work with him. More

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New SRX Once again Matt,Justin,and Serey came through for us!!!! Got us into the vehicle we really wanted at the price we wanted. Cannot say enough about the Once again Matt,Justin,and Serey came through for us!!!! Got us into the vehicle we really wanted at the price we wanted. Cannot say enough about the service we received from these people again. This is our second new vehicle purchase from Capital and will continue to deal here in the future. Thanks again Matt,Serey,and Justin. Steve and Brenda Howe More

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