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Start your review of Jason Murray.
Jason Murray
Jason  Murray at Blue Mountain Chrysler
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Jason Murray

Service Advisor

Blue Mountain Chrysler

9950 Hwy 26 E
Collingwood, ON L9Y 3Z1

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4 Reviews of Jason Murray

September 19, 2019

Dealership Rating

"LUBE, OIL & FILTER SERVICE"

- Noreen

Great Customer Service! They noted a new recall and reprogrammed. Jeep was cleaner when it left than when it went in. Jason and the entire team very professional.

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Recommend Dealer
Yes

August 27, 2019

Dealership Rating
Employee Rating

"Great service!"

- Ace

Jason was very professional and thorough in dealing with our SRT 8. We were very pleased with the entire experience at Blue Chrysler! Thanks again Jason

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Recommend Dealer
Yes
Aug 27, 2019

Blue Mountain Chrysler responded

Thank you so much for your positive review of our Service Advisor, Jason! He is a great asset to our team! We are glad to hear you had an exceptional experience! Hope to see you again.

August 10, 2019

Dealership Rating
Employee Rating

"Lacking in many areas while making customer unhappy"

- Darkmaxter

Where do I start. 1) got a full rust protect treatment. Was told I would never need to look back. Two full trim pieces full length of car fall off because of rust. They offered nothing! Not even to install back under warranty or cost? Wth. 2) My personal mechanic says both rear wheel bearings need replaced. I take care to these guys for warranty and they say only is bad. On drive home other one still sounds bad. Week later go back and low and behold other one needs done but now have to pay deductible again. 3) second wheel bearing done and they charge for all lug nuts replaced because they were seized. Well that's because they either put them on too tight the week earlier or bad bearing? 4) wheel squeaking on way home after bearing done. And a balancing weight falls off in driveway. Called for appointment a d get a call not taking any blame and only blaming bad parts on breaks (because not done buy them) really?? 5) During the front wheel bearing replacement someine hit fender and a very large 3 inch x 2 inch chunk of paint chipped off. I sent photo and was told it had rust under it because it showed in pic. Surface rust will show up on rotors on your car in 24 hours.. Same thing. 6) booking appointments needs work when it comes to passing along inormation and listening to customer Nothing but reasons other than their fault. I will never buy or get service at this business again and would not recommend them at all. P. S. There are some very good people that work here and this not directed at them.

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Recommend Dealer
No

Other Employees Tagged: Amy Garner, Adrian Sembay

Aug 14, 2019

Blue Mountain Chrysler responded

Thank you for taking the time to leave a review. We are sincerely sorry for the negative experience you have had. We can certainly understand your frustration. We would like to start by assuring you that we take great pride at Blue Mountain Chrysler in providing all of our customers with a warm and friendly experience. With that being said, we understand your perception of this particular experience was less than desirable. We would appreciate the opportunity to speak with you further about this concern, if you desire. Please call our Customer Relations Manager, Tanya at 705-445-2740 ext. 234 or she can be reached by email tanyas@bluemountainchrysler.com Thank you.

August 10, 2019

Dealership Rating
Employee Rating

"Jeep Cherokee exhaust repair"

- Healeyman

My 2015 Cherokee exhaust flex pipes failed. Total bill was just under $1900. The parts were ordered and the work was completed. The service advisor Jason handled the situation in a very proficient manner and was surprised as I was at the cost of parts required. The service I received was excellent, I would certainly not recommend a Jeep Cherokee to anyone as I have been a frequent visitor for numerous problems.

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Recommend Dealer
Yes
Aug 14, 2019

Blue Mountain Chrysler responded

Thank you so much for taking the time to leave a review on your experience with our Service department. Your comments have been shared with Jason and his managers. Jason is a great asset to our Service team. We are sorry for the issues you have been experiencing with your Jeep Cherokee. If there is anything more we can do to help, please do not hesitate to reach out. Thank you very much for your business.

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