Jack Ji | Page 22

Allen was so nice, he introduced cars to me based on my budget. I have a good experience at Lexus. Great! budget. I have a good experience at Lexus. Great! More

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it’s so great experience, nice and professional service.thanks for Larry and his team. service.thanks for Larry and his team. More

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The Lexus of London team delivers professional, helpful, and highest quality service. Kevin is extremely pleasant to interact and always goes "the extra mile" to help. What makes the experience great is all and highest quality service. Kevin is extremely pleasant to interact and always goes "the extra mile" to help. What makes the experience great is all about the details- anticipating customer's need and exceeding exception during every interaction. Thank you Kevin and Jack for the truly Lexus customer experience! More

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Jordan answered all the questions I had and always found out what I requested while not being pushy. Everyone was very kind and made the car buying experience much more relaxing! out what I requested while not being pushy. Everyone was very kind and made the car buying experience much more relaxing! More

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Jack and Larry totally went above and beyond for the service they provided. Vary patient and detailed explanation rally helped me understanding my car. They even delivered it to my work place!!!!!! Thom service they provided. Vary patient and detailed explanation rally helped me understanding my car. They even delivered it to my work place!!!!!! Thomas and Lauren also provided great service on finance part. Overall I’m just glad I chose London Lexus. And London Lexus IS definitely lucky to have them as employees. THANK YOU! More

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Excellent experience for buying new cars here. Very good service and people. The price is also competitive. Will be loyalty customer for this dealer forever. service and people. The price is also competitive. Will be loyalty customer for this dealer forever. More

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Everyone from Service Rep, Receptionist, General Mgr, Sales Rep, Accounting Mgr were technically knowledgeable, courteous, professional and reasonably friendly. I traded in a 2013 Lexus RX350 for a 2018 Sales Rep, Accounting Mgr were technically knowledgeable, courteous, professional and reasonably friendly. I traded in a 2013 Lexus RX350 for a 2018 Lexus RX350. I found latter stages of our negotiations a little gruff, detached and absent of sensitivity. When the Manager would no longer move on my trade in value or his sale price, he said "Perhaps this car is not for you and you should look for another one". If that was his negotiating strategy, it was a dismal Public Relations move. That statement was condescending and should not have been said. I know the car I want and I know what I'd pay for that car at the end of the day. More

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They gave good suggestions and recommendations, provided good service. Me and my family really enjoyed the new car. Everyone is friendly and efficient. Had a good experience. good service. Me and my family really enjoyed the new car. Everyone is friendly and efficient. Had a good experience. More

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I drove quite a long way to this dealer. The sales is very professional and efficient, work though every detail with you without hiding. Great dealer you can trust. very professional and efficient, work though every detail with you without hiding. Great dealer you can trust. More

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I have been dealing with this dealership for two years. The service is always top quality. Especially Allen, he always offers the very exact things that you need. Overall it’s been a pleasant journey. The service is always top quality. Especially Allen, he always offers the very exact things that you need. Overall it’s been a pleasant journey. More

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