Don Dale | Page 4

CUSTOMER SERVICE We did a lot of research at GM as well as competitor dealerships before deciding on the used vehicle we wanted to purchase. Just to be thorough. The r We did a lot of research at GM as well as competitor dealerships before deciding on the used vehicle we wanted to purchase. Just to be thorough. The reason I went with HMP was the entire team especially the service department. I was already sold on the customer service, having our vehicles maintained at this dealership for the past three decades. I dealt with Dan Brannon by email, phone and in person; his email correspondence was always prompt and courteous. Full of helpful information without the slightest hint of pressure. When I met Dan in person; he did not disappoint. He was just as friendly and helpful as he was in his emails. I was totally comfortable with everything. He made the process very easy, explaining many alternatives. Dan totally shows "customer appreciation". I must also say a few words about Matt Ehgoetz from finance/sales. I came expecting and prepared for the extras sales pitch. I was pleased to find that he thoroughly explained my options and left me to make my own decisions. Thank you HMP. This was not my first dealing with HMP I know it won't be the last time. CUSTOMER SERVICE isn’t just a motto at this dealership, it’s their way of providing value to our purchase, year in and year out. ?Thanks again, Gerald & Brenda More

Helpful 0

Report | Print

A BEAUTIFUL EXPERIENCE WITH TIM AND SUSAN RIDDELL I AM VERY HAPPY WITH HMP . THEY ARE LIKE A FAMILY TO ME . I PICKED TIM HAMATHER AS HE IS A GREAT SALES MAN . ALWAYS IF MORE THAN WILLING TO HEL I AM VERY HAPPY WITH HMP . THEY ARE LIKE A FAMILY TO ME . I PICKED TIM HAMATHER AS HE IS A GREAT SALES MAN . ALWAYS IF MORE THAN WILLING TO HELP OUT . I THANK YOU AND YOUR WHOLE STAFF FOR EVERYTHING YOU DO FOR MARY AND I . I DECIDED TO FINANCE THIS PURCHASE AND I HAD THE TRUE HONOUR OF WORKING WITH SUSAN RIDDELL SHE IS A TRUE LADY AND VERY EASY FOR ME TO WORK WITH . I WAS BLESSED TO HAVE JUST MET HER TO PUT THIS ALL TOGETHER WITH ME . I TRULY WANT TO SAY THANK YOU TIM AND SUSAN , GREAT PAIR TO HAVE WORKED WITH .THANKS FROM THE BOTTOM OF MY HEART RUDY JANSEN More

Helpful 0

Report | Print

Great people! The folks at HMP are second to none. Everyone is friendly and approachable. Any issues, concerns or questions are always met with a degree of profes The folks at HMP are second to none. Everyone is friendly and approachable. Any issues, concerns or questions are always met with a degree of professionalism and thoroughly answered. We've purchased a significant number of vehicles through HMP over the years, both for work and personal applications. We know we have a choice...and we keep coming back. Keep up the great work HMP! More

Helpful 0

Report | Print

Good Experience Sales and service people at HMP are professional and down to earth. When you walk onto the lot or into the show room there is someone there to greet Sales and service people at HMP are professional and down to earth. When you walk onto the lot or into the show room there is someone there to greet you. The sales people use low pressure to provide you with the information needed to make a decision. More

Helpful 0

Report | Print

Always pleased with our HMP experience Justin Parker was great to deal with .He was able to advise us on the best programs to be able to put a deal together with us on our new truck. Thanks Justin Parker was great to deal with .He was able to advise us on the best programs to be able to put a deal together with us on our new truck. Thanks Murray More

Helpful 0

Report | Print

2019 Denali GMC I have purchased a lot of vehicles at Huron Motor Products. Cathy Gray has always been the sales rep I have dealt with. She is very helpful and detail I have purchased a lot of vehicles at Huron Motor Products. Cathy Gray has always been the sales rep I have dealt with. She is very helpful and detailed in all product knowledge . She goes the extra mile to help you out because buying a vehicle today is a lot different than in the past. I enjoy my experience when purchasing and servicing at Huron Motor Products. Thanks Dave McKay.......... More

Helpful 0

Report | Print

HMP Great to work with This is the third vehicle we've purchased/leased from HMP and we've always had great experiences with both the sales and service departments. This is the third vehicle we've purchased/leased from HMP and we've always had great experiences with both the sales and service departments. More

Helpful 0

Report | Print

Purchase of 2019 Equinox Premium We have dealt directly with Tim Hamather for nearly thirty years and he has always been thoughtful and helpful when it comes to selecting a new or us We have dealt directly with Tim Hamather for nearly thirty years and he has always been thoughtful and helpful when it comes to selecting a new or used vehicle. Because we are seniors he directed us this time to a 2019 Equinox Premium model with all the features every senior should have for a safe and comfortable drive. We trust Tim and his expertise greatly and let him pick the colour and bought our new Equinox without even a test drive. We love our new vehicle and feel Tim has once again met our needs and provided the excellent HMP service we appreciate so much from him and his staff members. We were very impressed with the excellent service we received from Jeff Heywood regarding information and purchase of new snow tires, Gm floor mats , and paint sealer for our new vehicle. Thank you HMP. More

Helpful 0

Report | Print

Second Chance I felt Chad deserved a second chance at salesmanship - I was right! HMP serviced my last car with care and concern. So I'm back!. I felt Chad deserved a second chance at salesmanship - I was right! HMP serviced my last car with care and concern. So I'm back!. More

Helpful 0

Report | Print

very pleased This dealership is nothing but excellent on all levels from the moment we walked in til the deal was complete. We would highly recommend them to anyon This dealership is nothing but excellent on all levels from the moment we walked in til the deal was complete. We would highly recommend them to anyone looking for a small town friendly experience. More

Helpful 0

Report | Print