Dana Listman | Page 5

# 1 Sales and Service I took delivery of Black 2017 Dodge Grand Caravan GT August 31, 2017. Just wanted to mention that the Sales Staff and reception staff were fantastic I took delivery of Black 2017 Dodge Grand Caravan GT August 31, 2017. Just wanted to mention that the Sales Staff and reception staff were fantastic and attentive. My sales guy, Josh Ovington was great, attentive to my needs and requests and made my new vehicle buying a super carefree and stress free experience from the time I walked in the door. Kudos also to Ken Murdock for making the financial part of the process painless and streamlined as well. It was a pleasure working with them both! And to all the behind the scene players... kudos too!. I already service my 2014 Dodge Journey Crossroads in your service department, and now I can honestly say that Service along with Sales is truly #1 and I will be recommending others to check you out! Thanks to all involved! Alan Jackson. More

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The Service Department is wonderful We have been going to the service department for 20 years and the staff is always friendly and professional. The work on the cars is always done well We have been going to the service department for 20 years and the staff is always friendly and professional. The work on the cars is always done well and great communication keeping us informed of status. A caring place. Outstanding ! More

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not the greatest experience We bought a RAM at Capital Dodge and I was disappointed with the service we received from the sales and finance people. The day we went to pick up the We bought a RAM at Capital Dodge and I was disappointed with the service we received from the sales and finance people. The day we went to pick up the vehicle, add on that we paid for were not installed, we had to return a few days later and we were told it would be 1.5 wait, we ended up waiting 2.5 hours. Then we had to return again after a few phone calls to the finance person to get the proper paperwork for certain warranties. Brian in the service department was the best person I have ever dealt with in any service dept, he was a pleasure to deal with. I am grateful that in the future I will only have any dealings with the service dept and not the sales dept. When you make one of the largest purchases in your life you should receive great service from all departments. More

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