Dale Craig | Page 9

Service department is excellent and focused on the customer. The work was done on time without any surprises. customer. The work was done on time without any surprises. More

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Always great to use Lexus of London when its needed. Their service advisor Karen Campbell is extraordinary! Their service advisor Karen Campbell is extraordinary! More

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The staff is very nice, friendly and patient, provide very attentive service, complete all procedures with high efficiency. very attentive service, complete all procedures with high efficiency. More

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Always helpful, pleasant and professional. Appointments are never a problem and having a car assigned without having to wait is soooo helpful.Always love stepping into my CLEAN car after servic Appointments are never a problem and having a car assigned without having to wait is soooo helpful.Always love stepping into my CLEAN car after service is a real plus!! It's key for keeping me as a clients thank you and by the way Lexus/Toyota reliability of the car itself minimizes the cost of ongoing service another real fact for staying with this manufacturer. More

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superb service standard kindly lent me a loaner car for the duration of my service the duration of my service More

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Everyone is professional and very organized. Very knowledgeable of product and service. Will trust this dealership for vehicle maintenance. Thank you Very knowledgeable of product and service. Will trust this dealership for vehicle maintenance. Thank you More

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Consistently meets and exceed my expectations . Staff is very welcoming and knowledgeable. All in all a very positive experience. Staff is very welcoming and knowledgeable. All in all a very positive experience. More

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Dale Craig did an excellent job again in helping me get the issues in my 2022 Lexus RX 350 resolved. He updated me occasionally what my vehicle repair status is, and was quite honest in his dealings with m the issues in my 2022 Lexus RX 350 resolved. He updated me occasionally what my vehicle repair status is, and was quite honest in his dealings with me. I’ll see you in my next appointment in two weeks, Dale. Anyone who wants to get an excellent service advisor at Lexus of London talk to Dale, and he is able to help you in getting your vehicle repaired promptly hands-down More

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Dale is very professional and a pleasure to deal with, explains the service required and cost to repair, no surprises, see u next time when service is due explains the service required and cost to repair, no surprises, see u next time when service is due More

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Wonderful staff. I always receive great service with an initial call before the work on my vehicle begins along with a general cost estimate, which I really apprecia I always receive great service with an initial call before the work on my vehicle begins along with a general cost estimate, which I really appreciate. And a followup call with the details when the service is complete explaining exactly what my vehicle required. I am always quite pleased with Lexus and their staff. More

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