I recently bought a used 2015 Lexus NX 200t at this dealership and had a great experience with sale, part and service departments. They made my Lexus looks and runs like new. I had a chance to deal with quite a few people before and after I picked up my Lexus. Chris Pinelli, Kevin Gittens, Allan Calvert (Best Brand Ambassador), Adam Mann (Best Service Master), Romeo Nissan (Best Service Advisor), Lauren Rossini (Best Financial Manager), Andy Ziegler and Carly Vandermolen are great people to work with and very helpful to me before, during and after the deal.
Thank you Lexus of London!
We have been dealing with the Lexus Family of London for nearly 20 years during which time I have owned 2 Lexus Sedans.
My husband took the car for an oil change this time so I am not certain with whom he dealt during his visit, but he remarked that they we're all very courteous and eager to please.
Another reason we have kept our current Lexus is because it hasn't given us an ounce of trouble and we really didn't care for the design change in Grille after 2012. I love my black Special Edition 350 Sedan with black and tan interior.
We enjoyed our experience at Lexus of London. Sue Vincent was courteous and knowledgeable when we went with her for a test drive. She helped us sort through the paperwork of the purchase Nathan Butcher helped us to understand the features of the car. He was knowledgeable and was very patient with us as we asked many questions. Both Sue and Nathan made our purchase a very pleasant experience.