Factory ordered a new superduty, Joey at capital made it so simple and easy helpin me build he truck the way I wanted. Constantly stayed in contact with me throughout the entire process while I waited. A month and three days later truck showed up went through the entire thing and on my way I went.
Thank you for taking the time to leave us a 5-star review, Tyson! We are pleased to see that your experience was a positive one, and we would like to welcome you to the Capital Ford Family! Thank you for your support and that which is to come in the future!
September 15, 2018
Very friendly and knowledgeable staff which makes sure you are 100% satisfied before you walk out the door. Very clear that this professionalism is run by a strong leadership team. Highly recommended Ford dealership.
Hey, Stanlep1946. Thanks for the awesome review!
We're glad to hear that you appreciated our professionalism and transparent approach. We'll be sure to pass your message on to our team and if you need anything in the near future, we hope to see you again.
Happy driving! - Richelle
November 08, 2017
"A+ expeince with the team from Capital Ford!"
Was treated so well throughout the process of ordering my F150! From the ordering process, to picking up the truck, to getting accessories added, and the financing process, it was an excellent expeince!
No pressure at all, and had my needs first. The pricing also could not be beat, checked at a few other dealerships and Capital had the best pricing for sure! Would highly reccomend all the people I dealt with!!
Hi, Jkm. Thank you for writing us a review! We're so happy to hear that your experience with us went smoothly and we were able to find you something you love. It can be stressful shopping for a vehicle so we're glad you shopped around and did your research. We're glad that you appreciated our relaxed approach and it was honestly a pleasure working with you. Congratulations on your new F150 and we hope to see you again for anything you may need. Happy driving! - Richelle
September 17, 2017
"Good service very friendly"
- Dennis Psenica
Capital Ford team and the Ford product are outstanding. Very pleased with the help I received from Brett and the rest of the Ford crew. From start to finish was a pleasurable experience. Thanks capital Ford. Well done
Hi, Dennis. Thank you for taking the time to review us! We're always happy to hear a customer had a great experience with our staff. It would be an honour to serve you again in the future. Happy driving! - Richelle
July 16, 2017
Very knowledgable staff and the customer service provided is top notch. Each and every step to buying my vehicle was fully explained and the service provided once complete was exceptional.
We are extremely grateful for your review, Leppa! Our staff is constantly hard at work finding ways to exceed customers' expectations and provide seamless service. We are glad to know that your purchase was just the right product for you, and we totally hit the spot. Know that we are hard at work finding ways to do things better every single time. Looking forward to your next visit, Alex.
November 22, 2016
Brian and Kayla are very professional, and always take care of all our served needs, amazing team. Best service department in town, thanks again for all your help.
Thanks for the review, Jnick! We're happy to hear that you were treated well and were provided with all of the information you needed. Happy driving! - Morgan
April 08, 2015
I started my journey at crestview and I worked with them over a course of three weeks to get into a vehicle that in the end I was not satisfied with so I came over to capital ford and I am pleased to say I LOVE IT I was kind of a pain coming in every day I'm sub prime so it took a long time for approval but I am happy to say that these gentlemen worked very hard to get me into a vehicle I am happy to call mine and drive for the next couple years they were always transparent and never pushed anything on me they asked me what I want they gave me a list of vehicles to look at so I didn't feel like I had to settle wich is awsome they were always friendly and returned all my phone calls the same day I had an excellent experience even after my purchase I had a problem with my vehicle and where other dealers would put me off they solved it within the day I will surely recommend capital to all my friends
"I took my truck in for some warranty work to the service..."
I took my truck in for some warranty work to the service dept. at Capital Ford - I have never been more impressed with a Service Dept. at a dealership. They went Above and Beyond in my opinion! I went in due to the fact that my upper ball joint was in need of replacement on my truck (which I purchased used less than 6 months ago), not only did they replace my ball joint, they replaced the other ball joint as well and did some research on my truck and discovered a bulletin regarding my transmission. He reconfigured my transmission and as I drove off - I was amazed! My truck drove FANTASTIC!
Thank you Brian for the wonderful service! GREAT JOB!
"I have had to take my 2010 Ford Focus in for some..."
I have had to take my 2010 Ford Focus in for some warranty work (some replacements to the suspension in the front end and a rear window replacement (as one of the defrost lines on it was not working) as well as a few other issues. Brian has always been my service adviser and I wouldn't want it any other way. He is very knowledgeable of his trade and has always exercised extreme patience with me as due to my work schedule it is hard for both of us to find common times to get the service performed. As well whenever my vehicle has been in the shop Brian has always made arrangements for me to use one of the dealerships loaners or a rental until my vehicle was serviceable again. I have always received fantastic service and I will always take my vehicle to him since I know it will get the best level of attention and care possible.
By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.