Bourk Boyd | Page 5

xxxx Cat - Challenger Gord and the entire team at Ontario Chrysler were great to deal with and extremely helpful with the delivery of my new sexy Blue xxxx Cat - Challenger Gord and the entire team at Ontario Chrysler were great to deal with and extremely helpful with the delivery of my new sexy Blue xxxx Cat - Challenger. Thanks Gord! More

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Great experience I'm now a proud owner of a new jeep and enjoyed my experience with this dealership and Ali was very helpful and I didn't get the image of him pressuri I'm now a proud owner of a new jeep and enjoyed my experience with this dealership and Ali was very helpful and I didn't get the image of him pressuring me to buying a car like other dealers have. Would definitely come back for another car or recommend this deal ship to a freind More

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Turned me away Brand new laramie eco diesel . Fender flare delaminated at 5000km . No problem . Except the fact the dealer could not give me a ride . Since this is m Brand new laramie eco diesel . Fender flare delaminated at 5000km . No problem . Except the fact the dealer could not give me a ride . Since this is my only vehicle and I spent large$$ on it . I would expect a ride to work . Since its warranty and brand new .. Then they sent me away told me to try another dealer . Thats right they sent me to ford or gm in 2 years . Boom welcome to the nfl . More

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Great experience being a first time car buyer Im a first time car buyer and couldn't be happier having dealt with Mike. I purchased a 2015 unlimited wrangler Sahara and am very pleased with my pur Im a first time car buyer and couldn't be happier having dealt with Mike. I purchased a 2015 unlimited wrangler Sahara and am very pleased with my purchase and experience. Mike was very helpful and knowledgable about the car, he answered all of my questions. I left with no doubt that I was making the best purchase for myself thanks to him. More

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Not what could reasonably be expected… When I came to pick up my new van, I discovered it was missing a roof rack, which it was supposed to have (and which has been confirmed twice at the t When I came to pick up my new van, I discovered it was missing a roof rack, which it was supposed to have (and which has been confirmed twice at the time of purchase). I was then told to: - wait 2 more days, - then 3 more, - then 14, - then I was advised that the roof racks *are not available*, and even if they were, I “wouldn’t be satisfied with the installation”, - then another 3 days later, I was told that the roof racks *are indeed available*, and that I will be satisfied with the dealer installation. I finally picked it up after yet another 3 days, so all’s well that ends well. However, I didn’t enjoy 3 weeks of aggravation, and not knowing what’s going on. Mistakes happen, but the way this case was handled wasn’t inspiring. On the plus side, everyone I dealt with was very nice... More

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BEST EVER!!!! I've never felt so welcome, and treated so well by any other dealership. Everyone was so sweet with my little girl as well! We can't stop talking ab I've never felt so welcome, and treated so well by any other dealership. Everyone was so sweet with my little girl as well! We can't stop talking about this place! The owner, our dealer, and even financing. All a breeze! I told my husband we will only buy from them for now on. He agrees! Thanks so much everyone!!!! More

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Thank you! Thank you Grant! Thank you for helping me get my vehicle serviced. I understand the day I was in the service group was at its max. I informed you of t Thank you Grant! Thank you for helping me get my vehicle serviced. I understand the day I was in the service group was at its max. I informed you of the situation I was in, the opportunity to service my vehicle is very small between my hours of work and my wife requiring this vehicle for transportation due to illness. You did not hesitate to assist us. Once again, Mr.Boyd and his staff have proven that people do care. Thank you for caring. Happy New Year to all at Ontario Chrysler, and Team Chrysler. Gary More

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Friendly, courteous and thorough. We bought a new truck here and the sales and owner are a pleasure to deal with, educating us and find the right fit. Constantine found us the vehicle We bought a new truck here and the sales and owner are a pleasure to deal with, educating us and find the right fit. Constantine found us the vehicle we wanted for a great price. We got a thorough explanation and drove away happy and confident. More

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Dealership We droped by Ontario ("just looking") to see a few vehicles within our price range. We have been buying vehicles from Ontario for more than 20 year We droped by Ontario ("just looking") to see a few vehicles within our price range. We have been buying vehicles from Ontario for more than 20 years. We talk with Costantine he is very helpfull-- showed 3-4 cars within our price range- could not pass up a great deal and we decided to purchace one with the help of Constantine- Usman -Burk Boyd & Dave Pozzobon we made a deal- no up selling We are satisfied with our purchace Thanks Again for being very helpfull! Betty & Bob Hunt Angus Ontario More

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Just a Great Group of People all Under One Roof!! From the day I walked into this dealership I have always felt appreciated. I first met Robih Hamed when looking for a new car and he gave me the best From the day I walked into this dealership I have always felt appreciated. I first met Robih Hamed when looking for a new car and he gave me the best deal without any hassles or negotiating back and forth wasting hours of my time like I would have at other dealers. I mean I walked in there already knowing what I wanted and he let me take it for a test drive. When I came back we sat down and he just told me the price he could do on it and I was shockingly surprised after already shopping around. So I figured I would try him anyways and asked if he could do any better on the price and his face cringed as he thought really hard and tried playing with the numbers and said no that was the best he cold do. I was extremely happy with the price and my purchase and of course how quick and easy it was. From then on I dealt with Ayman Makawy who bends over backwards for me and I will forever appreciate his kindness and efforts who still to this day is there for me whether there is an issue with my vehicle or to have a friendly chat with while I am waiting for my vehicle to be serviced. Anthony Italiano is just a great Service Advisor. He has always been kind and compassionate towards me and my vehicle when being serviced and it just makes my whole experience there so much more enjoyable. Whenever I have had to service my vehicle for more than an oil change he made sure if it was going to take longer than an oil change would that I was accommodated with a shuttle back to where I needed to go and picked up when it was ready or I was available to be. I just had my vehicle in for servicing the other day and I swear I had just drove into the bay, gave him my keys and he sent me walking out the door into a shuttle bus. Joe the manager from the Bodyshop and Heather are awesome as well. I had to have my windshield replaced because of several rock chips caused by the wonderful roads/highways we have in the GTA. I went in to see Joe for an estimate, he gave me a hard copy and took care of everything else with my insurance. I figured while I was there getting my windshield replaced and having a recall on my vehicle I would have that done as well. Joe coordinated everything with Anthony Italiano from Service and I absolutely did nothing at all but just drop off my car. Joe and Anthony made sure that everything could be worked out between Service and the Bodyshop and took care of getting it done for me. They called me and asked when was a good day and time for me to bring my vehicle in and they made it work....just easy and no effort on my end. Luke Kaminski is also a great guy. Always very kind and friendly while making sure that I am being taken care of and that my vehicle is being serviced in a timely fashion. I had some scratches on my vehicle that I was not too please about, not done there of course, and he had it buffed out for me while my car was being serviced. I have had the opportunity to meet and chat with Bourk Boyd and Dave Pozzobon, who own this dealership, and I would have never known they were the owners. They seemed just like ordinary people who I thought worked there and every time I have gone in they were always there. Normally when walking into a dealership the owner is hidden behind closed doors or not present at all but not with these guys. They are always there, interact with their customers and just very friendly people. It sounds like I receive special treatment here but its just how they are towards me and other customers that I see when I am there. Every customer is treated as though they were receiving special treatment and is why I have recommended them to not only my family and friends but to anyone I come across looking for a Jeep, Dodge or Chrysler. I live closer to another Chrysler dealership, literally like 5mins away but I won't mention its name, and I go out of my way and drive 20mins because the service and people at Ontario Chrysler are just so great. I highly recommend Ontario Chrysler over any other Chrysler dealership I have had experiences with. I am a huge Jeep Cherokee fan and have owned every model since 1989 so I have had many experiences with Chrysler dealerships. Thank you to everyone at Ontario Chrysler for taking care of me and my vehicle. More

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