Alex Tapia | Page 16

If you’re searching for a vehicle courtesy Ford Lincoln is the place to go. If you’re looking for a sales man that will go above and behind Dylan Frada is your guy! is the place to go. If you’re looking for a sales man that will go above and behind Dylan Frada is your guy! More

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Have been coming here for years and there is always great service. Steve in Used Sales is my go-to. Alex in Service always helps me out, and Adel in Finance was very easy to work with. service. Steve in Used Sales is my go-to. Alex in Service always helps me out, and Adel in Finance was very easy to work with. More

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We had an unforgettable and marvelous vehicle buying experience with Courtesy Ford Lincoln. The reasons were from the very beginning, where we had our educational test driving session with Dee Menon. T experience with Courtesy Ford Lincoln. The reasons were from the very beginning, where we had our educational test driving session with Dee Menon. That particular driving test was an event in itself since we were provided with so much information, and Dee was able to articulate and impart it to us very well. He was a very savvy, with mastery and proficiency in the product we were test driving. His expertise in responding to our queries and his sharing of his wealth of knowledge, being a car enthusiast himself, enabled us to render our decision to purchase the vehicle, that is perfect for what we needed at this time, from the moment we have concluded our discussion at his office. There was no pressure sales at all, we had a wonderful exchanges of opinion and at the end of it, both my wife and I were 100% convince that we wanted to have the vehicle we have had driven, as our next family vehicle. Dee treated us so professionally yet He was so friendly and very attentive to our stated requirements. The process was a slam dunk easy, and when he introduced us to George Anderson to work on the financial side and others, we had a super duper discussion with George as well. George's experiences, his kindness and his generosity in answering all our questions, his detailing of the options available to us only added to our unforgettable moments in buying our vehicle. We would like to mention that Alex Tapia provided us additional information that helped us in our decision and we were very happy to have known him. He was an exceptional service guy who is very skillful and with deep know how of the service industry (Ford and Lincoln). Lastly, The Courtesy Ford Lincoln dealership, George Anderson, Alex Tapia and the highly skilled Dee Menon gave us the feeling of contentment and satisfaction, happiness, being proud owner of a new vehicle from Ford but most importantly, we gained friendship as we were very new in the area. Cheers to TEAM COURTESY FORD LINCOLN! More

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We LOVE our Ford’s but mostly because our sales person, Luis Frada, takes the time to actually figure out what we need in a vehicle. We drive 4 hours round trip to specifically work with Luis and for our s Luis Frada, takes the time to actually figure out what we need in a vehicle. We drive 4 hours round trip to specifically work with Luis and for our service on our vehicle because the customer service that this team provides is bar none. Thank you Courtesy!!! See you in the new year!!! More

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The sales team is very professional and the service department provides great detailTo customer service this dealership is a staple in London OntarioExcellent job!!! Well Done department provides great detailTo customer service this dealership is a staple in London OntarioExcellent job!!! Well Done More

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Gibby was honestly the best to deal with from anywhere I’ve been. Up front honest and made the process so easy! His commitment to customer satisfaction is what really shines even after the sale through hi I’ve been. Up front honest and made the process so easy! His commitment to customer satisfaction is what really shines even after the sale through himself and the service team. Always wanting to see the best for you and work with your schedule. More

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Always have a great experience at Courtesy. I deal with Luis Frada and he's very knowledgeable when I come to buy. Great service too! Luis Frada and he's very knowledgeable when I come to buy. Great service too! More

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All I want to say about this dealership I always had great service on selling and on services. A specialy dealing with one of the greatest man Luis Frada it was a pleasure always. great service on selling and on services. A specialy dealing with one of the greatest man Luis Frada it was a pleasure always. More

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This is my 3rd Ford car with this dealership and they always give me and my wife top notch service and always very friendly. I have been eyeing the Explorer ST since last year and finally got one today. always give me and my wife top notch service and always very friendly. I have been eyeing the Explorer ST since last year and finally got one today. Thanks to Taylor Lamb, George Anderson and Alex Tapia for making it possible. One thing that I really appreciate when it comes to customer service is that when I email, text or call for updates or questions, that I may get a response/reply. I know the guys are busy but they find ways to reply to me and I really appreciate that gesture. Thank you guys and Ford Courtesy. More Power! More

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Aaron goes above and beyond to satisfy his customers needs. He is very professional, and very knowledgeable when it comes to selling cars. He won't stop until his customers needs are met 100% . Very per needs. He is very professional, and very knowledgeable when it comes to selling cars. He won't stop until his customers needs are met 100% . Very personable, and the way he follows up with his customers... 10/10 customer service rating in my books More

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