Alex Tapia | Page 12

We had a seamless experience buying a new vehicle and trading in 2 other vehicles. We feel we got fair value for our old cars. Dee helped us get throughly acquainted with the new car, explaining things trading in 2 other vehicles. We feel we got fair value for our old cars. Dee helped us get throughly acquainted with the new car, explaining things in detail. He helped us get setup on Bluetooth and the Ford Pass app which can be daunting to some seniors. Overall experience was excellent. More

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Amazing sales people with customer satisfaction in mind at all times. Excelent delivery process on new vehicle purchase. at all times. Excelent delivery process on new vehicle purchase. More

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I have leased a total of four Lincolns and purchased one during the past few years. The receptionists, service personnel, drivers, sales persons, service co-ordinator, technicians and management in this dea during the past few years. The receptionists, service personnel, drivers, sales persons, service co-ordinator, technicians and management in this dealership with whom I 've been in contact with all have shown me friendly respect and competence in their respective positions. It's because of how the staff has addressed my automotive needs and desires I continue to maintain my high level of customer loyalty to Courtesy Ford Lincoln. This company is well named. More

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Brandon is extremely responsive and customer focused! No pressure to buy - just consistently great service that is focused on our needs and timeline No pressure to buy - just consistently great service that is focused on our needs and timeline More

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This is the fourth Lincoln I have purchased or leased in approximately seven years. The staff members with whom I have interacted are very courteous, helpful and extremely knowledgeable. Whether the topic i approximately seven years. The staff members with whom I have interacted are very courteous, helpful and extremely knowledgeable. Whether the topic involves product, service or financing I have received expert advice and information. All inside and outside areas of this facility are clean and well organized. Acquiring each of my vehicles from Courtesy Ford Lincoln has proven to be a pleasurable experience. NOTE: The last four of the optional statements did not apply to my transaction hence, there is no response or evaluation. ALSO: During the past I have had interactions with all of the service personnel at one time or another and have consequently rated these individuals. More

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The team at Courtesy is knowledgeable and professional without question. Alex was excellent to deal with and went above and beyond to assist me with my latest service and made sure I left satisfied. I wou without question. Alex was excellent to deal with and went above and beyond to assist me with my latest service and made sure I left satisfied. I would strongly recommend this dealership for sales and service as I've purchased both of my vehicles from here and have serviced them their entire life and still run perfectly without any headaches. More

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Very helpful and always friendly. Will always answer any questions and if they don’t know the answer, they find out for you. Multiple family members deal at Couresty and with Peter. questions and if they don’t know the answer, they find out for you. Multiple family members deal at Couresty and with Peter. More

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The dealership is always polite to their customers and Peter is a really good person to deal with always calls you mr Peter is a really good person to deal with always calls you mr More

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Call I just wanted to say Peter is such a great guy he is treated me with nothing but first class all the way I’m glad to have him as my new salesman and I look forward to many years of great service with hi treated me with nothing but first class all the way I’m glad to have him as my new salesman and I look forward to many years of great service with him once again thank you for Peter for everything that you’ve done and for Courtesy Ford agreed dealership More

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Louis is very professional and has answered all our questions promptly and efficiently. We have purchased many cars from him and always a pleasure to deal with him. He understands our needs and listen questions promptly and efficiently. We have purchased many cars from him and always a pleasure to deal with him. He understands our needs and listens to us so he can best serve us. Always a pleasant experience. More

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