- Rick Knox
I worked with Romeo and as always received terrific service. My tires were not in so Romeo arranged for a loaner car for me. I appreciate the great service and customer experience.
- Sue & Tom Cates
Just picked up my 2020 LEXUS and again, I am extremely happy with everything. Rick Watson is AWESOME. This is my second LEXUS purchase and I love everything about Lexus of London and Rick makes everything so smooth and easy. Proud to buy Canadian also!
"Lexus of London is simply outstanding in all areas. My..."
Lexus of London is simply outstanding in all areas. My extended family and friends have purchased or service over 10 vehicles here. You will not find a better dealership anywhere. Service is professionally completed with attention to my needs. Thank you Lexus.
"Love Lexus Service "
- Great Lexus Service
I have been purchasing Lexus since 1998. From day one I was impressed as to the relationship with the service people. I purchased a 2000 GM van and in about two years took it in for oil change. They asked if they should check the tires and catalytic converter . I assumed warranty coverage. Oil change almost $600.
My family have only purchased Lexus since. (8). There are lots of good cars out there.
THE ONLY REASON THAT I BUY LEXUS IS THE SERVICE DEPARTMENT !! MANAGEMENT OF COURSE IS GREAT AS WELL !!
"I always feel welcome at Lexus of London, nice clean..."
I always feel welcome at Lexus of London, nice clean dealership, friendly staff right from Management to Sales to Service and Concierge. I feel comfortable there.
"Install of snow tires and rims"
- michael glynn
Brought 2 vehicles in for install of winter tires. 1 vehicle dropped winter tires to be mounted on purchased rims to speed up install service. Everything went of without a hitch of any kind. as usual here.
"details, details, detsails"
Lexus of London always has done the details of great service. The service department is always very thorough, explains everything totally, and even washes your car afterwards!
"Alway Great Service "
Excellent Communication, Friendly Service . The service at Lexus of London has always been excellent. They have always done what they say there going to do. I have a 2013 Lexus 300EH with over 180000Km and it drives just like it did when it was new. Lexus of London is the only dealership that has touched it.
"Great service, competent and friendly staff. "
I have dealt with Lexus of London since I bought a used 2008 RX 350 in 2010. Tom Hiscott was my sales representative and he is a first class person. I have also dealt with Adam MacCallum, Romeo Nissan, Karen Campbell and many others in your service and parts departments and received great service at all times. Although I did not purchase my latest used vehicle (2015 RX 350) there, I did deal again with Tom beforehand and he tried his best to meet my needs. However, the vehicle I chose came from Heffner in Kitchener where the vehicle was the colour and had the equipment I wanted. However, I still get all my service at Lexus of London.
"Time for Winter Tires"
- Angelo T
Once again, an excellent experience dealing with the service department at Lexus of London. Romeo was very accomodating to my schedule, and made sure my vehicle is ready for the upcoming winter season. Thanks again for the first class treatment, will see you soon for my next service appointment.