I prebooked an appointment for a service on my pick up. - dean.5ofus
I prebooked an appointment for a service on my pick up. I delivered truck a few hours early and dropped off truck. My appointment time was 1pm simple oil change. at 2;30 i called service personnel that checked in truck Guru, he stated that truck had not been brought into shop but would be soon, maybe 4 pm finished, when i complained to him that i had an appointment for 1 pm he stated it was 1:30 time as well that is only an estimated time. i was surprised as a simple oil change when you preform these every business day of the year could not be an easy task to preform near on time. i told Guru i would be down to pick up my truck as I had groceries i needed to get home. upon arrival i showed him the text on appointment time 1pm, explained that my time is important as well and a appointment time should be respected. he offered to split the cost on oil change and complete it another day. my round trip is 180km a second round trip would accumulate to 360km. This was my first and last time to this business, Simply put, you can buy a new vehicle anywhere, they are all the same, service does it all, if you have service center you can trust or treats you like they want your business, in my opinion you have all you need.
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