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Harris Mazda - Service Centre

4.7

40 Lifetime Service Reviews

2525 Bowen Rd, Nanaimo, British Columbia V9T 3L2

40 Reviews of Harris Mazda - Service Centre

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November 16, 2017

"Amazing staff in the service department "

- Jk82

As always another amazing experience with the staff in the service centre. Derek is always friendly, understanding, and extremely helpful. I can always count on him to be honest about the issues with my vehicle and how to fix them. Thank you!

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Recommend Dealer
Yes
Employees Worked With
Derek Pohl
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 06, 2017

"Incredible Parts Department"

- Mr. Datsom

This weekend I had some all-weather tires put on our family SUV and overall the service was good, but I must mention the incredible service by your parts department. Specifically, one guy, Jason Ranks went above and beyond. Right from the beginning, he just seemed so knowledgeable about tires and put me at ease. He suggested we go with all-weather tires and after some online research, his suggestion was spot-on. He was helpful, accurate and provided great customer service.

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Recommend Dealer
Yes
Employees Worked With
Jason Ranks
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 12, 2017

"Excellent service! "

- Ladyleo

Staff at Mazda are so nice and friendly, they made me feel at home. Best rates around as well! Piper is by far the friendliest employee! Be sure to meet him!

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Recommend Dealer
Yes
Employees Worked With
Doug Culham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Adams Obakpee
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rob DeVore
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Cindy Driver
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Derek Pohl
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tom Skinner
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Robert Kirinic
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Piper Harris
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jody Berentsen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Will Beardmore
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 18, 2017

"Excellent friendly service"

- Piper'spal

A few hours before leaving on our holiday, we discovered one of the tires on our Mazda 3 was torn. We brought it in and we amazed at the efficiency and friendliness we experienced. Our problem was rapidly solved and we were on our way.

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Recommend Dealer
Yes
Employees Worked With
Jay Hickman
January 12, 2017

"Great service"

- Jimbo

Very friendly knowledgeable employees, a pleasure to deal with. Their no pressure attitude was very much appreciated. Have no hesitation in recommending this dealership to my friends.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Kurt Alyward
August 07, 2016

"Thank You Doug Culham!"

- Mazda 3

I didn't buy my Mazda 3 from this dealership but while on vacation in Nanaimo I required a part. The parts department just closed but Doug Culham, the Sales Manager, was in the sales office. He got me the part without hesitation & treated me with friendliness and respect.

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Recommend Dealer
Yes
Employees Worked With
Doug Culham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 23, 2016

"Friendly, professional service Harris Mazda"

- paradise island 87

I have been a customer with Harris Mazda since it's inception, and will continue to do so since my latest purchase of a new 2015 Mazda 5. Having had a dealership in the past, I know how important it is to have the reputation of an honest, reliable and friendly business in the community. This only comes from the top, surrounded by staff who will compliment the everyday dealings of the company. I have noted happily, that after being a customer for nearly ten years, that this dealership is unique in it's self. It definitely is a "feel good" local business. I was fascinated by Tyler Lavin, the young delightful sales person who greeted us with a big smile and a warm handshake on the lot. I had been looking for a new vehicle but not particularly that day. I had come to have my Mazda serviced. I left the dealership with my son-in-law, my Van serviced and sparkly clean, and an agreement in hand on a new Mazda! There was no pressure to buy a car that day from Tyler. He was honest and fair, playing out various scenarios. He definitely would have been a wonderful asset to our dealership. Best Wishes to Harris Mazda! Sue

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Recommend Dealer
Yes
Employees Worked With
Tyler Lavin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rob DeVore
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
David Corrigal
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : David Corrigal
March 31, 2016

"Above and beyond"

- ntennison

I bought a 2011 Mazda 3 Sport from this dealership a few years ago and have brought it back for every single one of its tune-ups. The service department here is incredible - in my opinion, no other dealership will go to the lengths that Harris Mazda does. Time after time I am offered amazing customer service in a quick and timely manner. Derek Pohl helped me today and he was friendly and understanding.

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Recommend Dealer
Yes
Employees Worked With
Derek Pohl
January 12, 2016

"Excellent outcome"

- Mazda fan

Actually I arrived at Nanaimo's Harris Mazda to have my 2005 Mazda3 serviced. I have, for some time, been considering the purchase of a new (or lightly used) Mazda CX3 or CX5. BTW, I purchesed my 2005 Mazda3 new from what was then Christensen's Mazda. While I waited from the service department to finish I talked to Tyler Lavin about the CX3. As I outlined what features I wanted he pointed out that they had a used one with less than 1,000 kms. It had all the features I required, plus some desireable but not necessary AND it was in the colour I wanted (Soul Red). Tyler was helpful and not pushy (a deal killer if he had been). After a test drive I decided that my wait was over, so I bought it! It was a good choice as the CX3 fits my lifestyle perfectly (besides I already have a Miata for summertime).

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Recommend Dealer
Yes
Employees Worked With
Doug Culham
3.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tyler Lavin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rob DeVore
3.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 13, 2015

"Tire Repair Gone Wrong, Fixed"

- Mazda2Owner

Had a tire repair which had issues Jim Graham fixed the issues and made the repair satisfactory to our liking. Went above what he had to do to fix the issue.

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Recommend Dealer
Yes
Employees Worked With
Service Guys Not Listed, Jim Graham
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