Harris Oceanside Chevrolet Buick GMC - Service Centre

Was working with Teri Wilson the parts Manager. She helped me out getting my part from Oklahoma City OK to the shop to get car fixed. Everything went smooth and fast and the part is on the way. Teri Thanks for all your help Warren

Very prompt and professional. Brad came to meet me and had all the details sorted out when he arrived so it was a total breeze.

Extremely helpfull and thouroughly accomodating. The folks helping me bent over backwards to find me a great vehicle, smiling the whole way. Very glad I decided to come in. I was given a deal benificial to my credit rating, and familys safety. When faced with a problem the staff powered through to get it done for me. Thanks guys!

A very reasonable time frame for completion. Friendly service, great surroundings and not pressured for upsells. Comfortable waiting area with TV, wifi, comfortable chairs and a fruit basket. Nice touches. Reasonable pricing.

Our car had problems with shifting in 3-4-5th-gears. It was shuddering and vibrating badly. We went for a road test with the trans tech and confirmed the condition. Our extended warranty had expired but our service advisor talked to the GM warranty people and got us covered. The warranty people said to take the trans apart which was done and the trans was damaged beyond repair. The trans was then replaced with a new unit as well as the drive line that had a seized joint. All this work was done under the extended warranty and we only had to pay the deductible cost. My wife and I were totally surprised by this excellent service and recommend any one to take their vehicle there.

I had a 1 PM appointment at HO and brought the Equinox in to have the winter tires removed and replaced and wanted to have the winter tires installed on steel wheels. A re-call for the windshield wiper transmission under warranty was performed as well. I question the length of time at 3 and a half hours to r & r the tires and perform the warranty work.

I deal with the parts department on a daily basis and I am always pleased with their knowledge and fantastic customer service, I highly recommend Harris Oceanside!

I found Oceanside Chev to be the best dealership I have ever dealt with! They made me feel comfortable and were transparent through every process. The service here is amazing! I highly recommend Harris Oceanside!

She outright refused to give me the service any customer deserves , and/or has the right to. She didn’t care, she didn’t smile she stomped off and then lied in a quote saying I needed parts that I didn’t, I know this because I got my vehicle fixed elsewhere no parts required just a minor repair. Paula’s behaviour was totally uncalled for. She acted like a ridiculous child.

Paula, Service Manager refused to submit my warranty claim to GM. She basically said she did not care one bit about dong business with me, I was a totally invaluable customer and that I could just go she wasn't even going to try with GM. The service advisor was doing his best to get her to help me but she wouldn't. When I raised my voice she finally grabbed my keys and got a tech to put it up on the hoist to see what the problem even was and then gave me a quote of $240 saying a few things broken and GM warranty would cover anything but she wouldn't even submit it. I took my truck and left and went to a local muffler shop and he got it done in 15 minutes for $33. Paula chose to argue what she didn't even take the time to look into longer than it actually took to fix the problem and make me happy. Paula, I hope pointing this out to you helps you be a better "Customer" Service Manager, because today you were a total failure at it!