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Harris Oceanside Chevrolet Buick GMC - Service Centre
Parksville, BC
41 Reviews
41 Reviews of Harris Oceanside Chevrolet Buick GMC - Service Centre
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Helpful May 22, 2020
Extremely helpfull and thouroughly accomodating. The folks helping me bent over backwards to find me a great vehicle, smiling the whole way. Very glad I decided to come in. I was given a deal benificial folks helping me bent over backwards to find me a great vehicle, smiling the whole way. Very glad I decided to come in. I was given a deal benificial to my credit rating, and familys safety. When faced with a problem the staff powered through to get it done for me. Thanks guys! More
by WorkinMike
Employees Worked With
Other Employees :
Tyler Booth (5 stars), Les Horne, Brad K. Swaren
January 07, 2020
Drop in oil change, perfect. A very reasonable time frame for completion. Friendly service, great surroundings and not pressured for upsells. Comfortable waiting area with TV, wif A very reasonable time frame for completion. Friendly service, great surroundings and not pressured for upsells. Comfortable waiting area with TV, wifi, comfortable chairs and a fruit basket. Nice touches. Reasonable pricing. More
by courtbrooker
Employees Worked With
Mitch and Kelly., Andy Lankester
July 09, 2019
Awsome experience. Our car had problems with shifting in 3-4-5th-gears. It was shuddering and vibrating badly. We went for a road test with the trans tech and confirmed Our car had problems with shifting in 3-4-5th-gears. It was shuddering and vibrating badly. We went for a road test with the trans tech and confirmed the condition. Our extended warranty had expired but our service advisor talked to the GM warranty people and got us covered. The warranty people said to take the trans apart which was done and the trans was damaged beyond repair. The trans was then replaced with a new unit as well as the drive line that had a seized joint. All this work was done under the extended warranty and we only had to pay the deductible cost. My wife and I were totally surprised by this excellent service and recommend any one to take their vehicle there. More
by pops
Employees Worked With
Steve Bird.
April 15, 2018
service issue I had a 1 PM appointment at HO and brought the Equinox in to have the winter tires removed and replaced and wanted to have the winter tires installed I had a 1 PM appointment at HO and brought the Equinox in to have the winter tires removed and replaced and wanted to have the winter tires installed on steel wheels. A re-call for the windshield wiper transmission under warranty was performed as well. I question the length of time at 3 and a half hours to r & r the tires and perform the warranty work. More
by Me
Employees Worked With
Chris Miller
January 18, 2018
Amazing Service!! I found Oceanside Chev to be the best dealership I have ever dealt with! They made me feel comfortable and were transparent through every process. T I found Oceanside Chev to be the best dealership I have ever dealt with! They made me feel comfortable and were transparent through every process. The service here is amazing! I highly recommend Harris Oceanside! More
by Chuck
Employees Worked With
Terry Wilson
January 18, 2018
Amazing Service I deal with the parts department on a daily basis and I am always pleased with their knowledge and fantastic customer service, I highly recommend Harr I deal with the parts department on a daily basis and I am always pleased with their knowledge and fantastic customer service, I highly recommend Harris Oceanside! More
by Cowichan
Employees Worked With
Teri, Terrance, Doug
December 11, 2017
Customer service failure She outright refused to give me the service any customer deserves , and/or has the right to. She didn’t care, she didn’t smile she stomped off and the She outright refused to give me the service any customer deserves , and/or has the right to. She didn’t care, she didn’t smile she stomped off and then lied in a quote saying I needed parts that I didn’t, I know this because I got my vehicle fixed elsewhere no parts required just a minor repair. Paula’s behaviour was totally uncalled for. She acted like a ridiculous child. More
by KB
Employees Worked With
Paula Szabo
December 07, 2017
Service Manger Paula, Paula, Service Manager refused to submit my warranty claim to GM. She basically said she did not care one bit about dong business with me, I was a tot Paula, Service Manager refused to submit my warranty claim to GM. She basically said she did not care one bit about dong business with me, I was a totally invaluable customer and that I could just go she wasn't even going to try with GM. The service advisor was doing his best to get her to help me but she wouldn't. When I raised my voice she finally grabbed my keys and got a tech to put it up on the hoist to see what the problem even was and then gave me a quote of $240 saying a few things broken and GM warranty would cover anything but she wouldn't even submit it. I took my truck and left and went to a local muffler shop and he got it done in 15 minutes for $33. Paula chose to argue what she didn't even take the time to look into longer than it actually took to fix the problem and make me happy. Paula, I hope pointing this out to you helps you be a better "Customer" Service Manager, because today you were a total failure at it! More
by Jayson
Employees Worked With
Paula Szabo
August 10, 2017
Absolutely amazing service Our family was in Parksville on holiday, when our van experienced engine trouble. The dealership was able to get us in quickly that day.We had the va Our family was in Parksville on holiday, when our van experienced engine trouble. The dealership was able to get us in quickly that day.We had the van towed there just after lunch. We expected to stay one more night as we thought repairs could be extensive. Not only did the mechanic diagnose the problem quickly (fuel pump), but he had it finished just after dinner. Incredible. We were saved a hotel bill and a whole lot of grief. Thank you Harris Oceonside. You're the best. More
by P Ruth
