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Kelowna Chevrolet - Service Centre

Kelowna, BC

4.2
61 Reviews

61 Reviews of Kelowna Chevrolet - Service Centre

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August 28, 2022

Awesome service. . they where very accommodating and explained every service. Would highly recommend! Friendly and knowledgeable. More

by automotivesolutions.as
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Conner Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bagnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Gambroudes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Kelowna Chevrolet responded

Thank you so much for the feedback we hope to see you again soon!

August 24, 2022

I got my oil changed by Leticia and she was amazing. Super friendly and changed my oil in a timely manner, thanks again More

by Jade
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Leticia Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Kelowna Chevrolet responded

Thank you so much for the review Jade, we're so happy to hear Leticia and our team did a wonderful job getting you in and out quickly! We hope to see you again!

July 07, 2022

Emilie, Garrett and Matt are a pleasure. Always smiling. They know the value of our business and makes sure to get us our rentals back asap. Awesome service rep. I recommend Kelowna Chev to More

by Connie
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Rivnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Trofimuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilie Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Kelowna Chevrolet responded

Thank you so much for the wonderful review, Connie! We're so happy to hear our team always makes sure you have a fantastic experience with us!

February 24, 2022

Took our Camaro in for it's first service ,, I did need the car back as quickly as possible. Matt in the service department looked after me and I was back on the road in forty five minutes. Thank you Mat More

by David Gourlay
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Rivnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2021

I have been dealing with Derek Powley, Service Consultant, pretty much exclusively since I purchased my current vehicle at Kelowna Chevrolet in 2016. Derek has consistently gone above and beyond More

by Deana F.
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Derek Powley
Dec 02, 2021 -

Kelowna Chevrolet responded

Thank you so much for this absolutely wonderful review, Deana! We're so glad to hear Derek has done such a wonderful job over the years, we look forward to continuing to see you in the future!

Dec 02, 2021 -

Deana F. responded

I absolutely will keep coming especially as long as Derek is there. Its so important to have a trusting rappprt with your service consultant and Derek provides that.

November 24, 2021

Excellent service on my Pontiac Solstice that went above and beyond the call of duty. More

by Alison
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina Mackay
Nov 25, 2021 -

Kelowna Chevrolet responded

Thank you so much for the wonderful review Alison!

Nov 25, 2021 -

Alison responded

Your welcome! Thanks for your help, kindness, and excellent service!

November 18, 2021

I've been very frustrated with their lack of communication with me and their lack of communication between departments. On 2 seperate occasions. It was in for the work that was to take all day. More

by Rutherford
Overall Experience
Recommend Dealer
No
Employees Worked With
Jason Wandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Powley
November 11, 2021

My 2009 Pontiac G8 GT blew the top hose off to my radiator on Tuesday Nov 2..I was able to get into the dealership before any damage was done.Derek was able to re-attach the hose and away I went.Got More

by castanet
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Rivnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Powley
Nov 11, 2021 -

Kelowna Chevrolet responded

Thank you so much for taking the time to share your experience, we're so happy to hear our team went above and beyond to make sure you were back on the road safely!

September 28, 2021

I am a Sales Manager in BC for a global corporation who uses Element Fleet vehicles for all sales reps. I have had three different sales reps of mine complain to me how rude and unprofessional the service More

by stewart.walline
Customer Service
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Allan Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rivnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Powley
Sep 28, 2021 -

Kelowna Chevrolet responded

Hi Stewart, we're very concerned to hear about these issues, please reach out to our Dealer Partner Ian Speckman directly so we can discuss and rectify the situation at 604-209-3083, thank you.

May 26, 2021

Jordan is my favorite guy! Very helpful! He will really help you whatever your concern is, and if you need something or asked him something to be fixed he will make sure to do it right away and will update More

by michelledeleon
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Klaprat
1
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