21 Alberta Cadillac Service Centres
I'm another Sherwood Park resident that will be driving - Jmacbeth1
I'm another Sherwood Park resident that will be driving past the local guys to make the trek to Northgate. This dealership is well organized, friendly, and professional. Lee Kindret made my warranty service easy and carefree. 5 star experience all around. Thanks Northgate.
For 15 years, service with Len has always been friendly - brian
For 15 years, service with Len has always been friendly and well informed. Brandie in sales makes things convenient and enjoyable.
Top Reviewed Service Specialists At This Dealership
Fixed Operations Manager
Always fast and efficient very friendly and always do a - Carolhicks
Always fast and efficient very friendly and always do a great job no matter what the problem is!! Only place I will take my Cadillac ❤️❤️❤️❤️❤️❤️❤️❤️❤️
I’ve just had my XT5 serviced and had some small damage - ljhickey
I’ve just had my XT5 serviced and had some small damage repaired at my request.
During the service, the technician spotted a leak requiring replacement of the radiator.
Used their concierge service as I’m mobility impaired.
Mark Kennedy, Wolfe’s service advisor, kept me totally informed of the vehicle requirements.
In 66 years of having dealt with dealer service, he is in my experience the top service advisor I’ve dealt with, hands down!
I brought my car in for routine service. - lbrautigam
I brought my car in for routine service. Jennifer was very friendly and helpful. She addressed all my concerns and made my wait pleasant.
Terrible experience in this branch. - Charm
Terrible experience in this branch. Dealt with Jeremy, his approach was already rude and very disrespectful as soon as we got there. He told us that he would inform us when our car is ready but he disnt. We waited for almost 3 hrs for our car Because we were waiting for him to inform us. If I didnt call their service, I wouldnt know that the car is ready. Asked for a shuttle, was informed that I will get a text when its on its way and still didnt get any text. Waited for almost an hour for shuttle. Told the lady in the reception about it and she just aaid okay, no apologies given and just seem that she doesnt care. Mosthorrible experience I ever got. I wouldnt recommend this branch to anyone
I wanted to make an apt for 1pm or later to bring my work - sara
I wanted to make an apt for 1pm or later to bring my work truck into shop for repair. The advisor told me that I could make an appointment however. THEY DO NOT DIAGONSE any vehicles after 11am. what is the purpose of having any appointments after 11am if they do not diagnose after 11am? Just wasting time peoples time. I ended up taking my truck to another dealership which does look at the car when you make an appointment.
I called to get my previous invoice, and was given a total run around. They wanted to me send over my DL plus the registry of the vehicle. Given that the truck was at wolf gmc dealership i didn't have access to the registration I made the suggestion to have them send the invoice directly to Wolf. Then it would dealership to dealership. I was left on hold for over 15 mins as i had to call back to confirm the email was sent. Nobody bothered to confirm that it was sent. TERRIBLE TERRIBLE customer service.
Incredible service - Matt Sellers
The service is incredible.
I had my front driver-side redone after I was side-swiped (which was all great) and then there was a bad shake when I drove above 100k. I took it back in and they got it into the shop immediately. It turned out it was just dirt buildup but they cleaned it up, re-balanced the tires, adjusted the alignment, and corrected tire pressure. Oh, and my window had come off the guides (not related to the accident) and they put it back on. All of it for free. These guys stand by their work and really seemed to care.
First class work done by first class people. I... - dwight b.
First class work done by first class people. I recommended them to freinds of mine and they are as happy with them as I am.
This shop knows how to do business -knowledgable and skilled - Happy Customer
Don't look for another shop-this is the one if you want a great experience! Call them, you won't be disappointed! They do top notch work from estimating to repair -this team knows the industry and the level of expectation for their work. You won't find better satisfaction around town.
The service Reps were able to get my truck in and fix the... - D.Williscroft
The service Reps were able to get my truck in and fix the GM recalls, great service as well they washed my truck once completed the work thank you all
On vacation from Toronto, and we encountered an issue - gibsongs
On vacation from Toronto, and we encountered an issue with the car. Although we had no appointment, Tyson Woolf was able to squeeze us in and sort the issue for us within a couple of hours. Excellent service. So glad we were near this dealership. Thank you!
Nothing but positive! I was in today for a minor... - finleykarenj
Nothing but positive! I was in today for a minor issue...the gentleman I bought my car from recognized immediately and addressed me by name! A month later! wow...unbelievable!!!
Helped me retrieve a CD that my husband gave me from my car that I traded in.
Forever thankful for their service.