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ToyotaTown
London, ON
6,756 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,756 reviews
February 26, 2019
Fantastic experience Out of all the dealerships I've went to, this is by far the most accommodating one. The staff there is amazing. Baz was a great help, he helped me nar Out of all the dealerships I've went to, this is by far the most accommodating one. The staff there is amazing. Baz was a great help, he helped me narrow down which vehicle best suited me. I would highly recommend this dealership for your future vehicle. More
by Brandon
Helpful February 25, 2019
Service by Amanda Krug Amanda Krug has provided a wonderful service from the start to the end. She is professional and very kind. Thank you Amanda. Sincerely, Marg Amanda Krug has provided a wonderful service from the start to the end. She is professional and very kind. Thank you Amanda. Sincerely, Margaret W. More
by GosiaW
Employees Worked With
Amanda Krug
February 25, 2019
Moving up to a Lexus We went to meet with Sylvia Donovan to trade a Tocoma truck, the reason for the truck has changed. We thought we would be trading for another Rav4 bu We went to meet with Sylvia Donovan to trade a Tocoma truck, the reason for the truck has changed. We thought we would be trading for another Rav4 but a new model. We felt the new model did not have any deals and the interest rate was too high. Sylvia suggested looking at the Lexus NX300. My first sitting in the SUV, I knew this would be the best lease for us. We were going to Florida so when we picked up the Lexus, we left immediately for Florida from the show room. It was the best drive we have had. Tom has a bad back and he was ready to sleep in the SUV since the seats were so comfortable. This was the best lease we have had and that we were able to afford with the rebates and low interest rate. We are both very impressed with the Lexus NX300. Thank you so much Sylvia for suggesting this vehicle to us, we both love it. More
by maggiemay
Employees Worked With
Other Employees :
L Rossini, Kevin - From Lexus
February 24, 2019
Great car and even greater people! Went into ToyotaTown to shop for my new vehicle and I could not have been happier. My sales adviser was Sean and he was incredibly knowledgeable about Went into ToyotaTown to shop for my new vehicle and I could not have been happier. My sales adviser was Sean and he was incredibly knowledgeable about all the models, years etc. I went in with some ideas in mind and questions and he was able to help me with everything and more. The best was on delivery he showed me some amazing features of the car and it was fun and exciting. It was an AWESOME all around experience!!! Would not want to shop anywhere else!!! THANKS SEAN AND EVERYONE AT TTOWN More
by Jcar
February 23, 2019
Sylvia Donovan & ToyotaTown are the best We are presently driving our FIFTH consecutive vehicle purchased from Sylvia Donovan at ToyotaTown. Our lomg-standing loyalty as customers is because We are presently driving our FIFTH consecutive vehicle purchased from Sylvia Donovan at ToyotaTown. Our lomg-standing loyalty as customers is because of Sylvia’s exceptional service and her assistance on various occasions over the past two decades, both at the times of our purchases and subsequently. And all five of our Corollas have been remarkably trouble-free and satisfactory in every way. Ditto ToyotaTown, More
by Nick & Martha
Employees Worked With
Other Employees :
Can’t remember all their names, but all were good
February 23, 2019
Todd rocks! I have a 2010 Matrix with 375k+ KMs. Todd at Toyotatown has been my service advisor for years. His advice and expertise is incredible and I’m happy I I have a 2010 Matrix with 375k+ KMs. Todd at Toyotatown has been my service advisor for years. His advice and expertise is incredible and I’m happy I can trust a service guy considering the amount of reliance I have on my car for my job. Todd rocks! More
by Alex
Employees Worked With
February 23, 2019
General service Brought in my car to have some issues looked at and addressed. Todd was very helpful, professional, and explained everything well. I was happy with Brought in my car to have some issues looked at and addressed. Todd was very helpful, professional, and explained everything well. I was happy with my service and would definitely recommend the dealership and Todd in service. Thank you. More
by SDN
Employees Worked With
February 23, 2019
Peter Engelmanas was terrific Arrive on an emergency basis. Peter gave me their shuttle for 2 days as I had no way home, and worked over his shift. He talked to Andy regarding par Arrive on an emergency basis. Peter gave me their shuttle for 2 days as I had no way home, and worked over his shift. He talked to Andy regarding parts to get quickly - extremely caring and efficient. More
by Lenny
Employees Worked With
Andy Ziegler from Lexus, Peter Engelmanas
February 23, 2019
Justin Maki Justin was very helpful with my purchase. He was low pressure and easy to work with. He did follow up with me on my purchase, including contacting m Justin was very helpful with my purchase. He was low pressure and easy to work with. He did follow up with me on my purchase, including contacting me at the one year anniversary of my purchase. More
by DavidP
Employees Worked With
Justin Maki
February 23, 2019
Great experience dealing with Sean O’Grady at ToyotaTown Sean came in on his day off to accommodate me. Very helpful in assisting me with the purchase of my new Corolla and offer to assist with any future q Sean came in on his day off to accommodate me. Very helpful in assisting me with the purchase of my new Corolla and offer to assist with any future questions or issues, Also very pleasant dealing with Andre on the business process. Keith and Marilyn More
by Keith and Marilyn
