
ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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New car purchase Brian and team helped us narrow down our new car purchase options and thoughtfully answered all of our questions. We are very happy with our new 4Runn Brian and team helped us narrow down our new car purchase options and thoughtfully answered all of our questions. We are very happy with our new 4Runner and found both the service and the overall purchase price to be the best of all of the dealerships / brands we visited. More
Tremendous experience We leased a new 2019 Rav4 and had nothing but great relations throughout the whole process. We had very professional and seamless interaction with the We leased a new 2019 Rav4 and had nothing but great relations throughout the whole process. We had very professional and seamless interaction with the Lease & Business managers as well as the sales rep. They were so organized and extremely helpful. This is our 5th lease with Toyota-Town. Although we live in another city (with their own Toyota dealership), we certainly will return to London as their staff are second to none. More
Great Service Jason DeFelice quickly diagnosed the problem with the vehicle. While I was alerted that a sensor needed to be replaced, Jason immediately uncovered th Jason DeFelice quickly diagnosed the problem with the vehicle. While I was alerted that a sensor needed to be replaced, Jason immediately uncovered that mice had chewed the wiring. Jason kept me informed and provided emails including pics of the damage to explain the issues. The service was completed promptly. Jason even discussed prevention and made recommendations so that we could try and avoid the issue in the future. More
Service Todd was excellent and very knowledgeable. Kept me well informed .. Todd was easily approachable and a good communicator . His demeanor was aweso Todd was excellent and very knowledgeable. Kept me well informed .. Todd was easily approachable and a good communicator . His demeanor was awesome . Would definitely recommend this dealership based on my experience in dealing with Todd . More
Exceptional Service! This is my first appointment since returning to Toyota Town for vehicle service, and it reminded my why I was apprehensive to leave in the first place This is my first appointment since returning to Toyota Town for vehicle service, and it reminded my why I was apprehensive to leave in the first place! Geography inclined me try another dealership, quickly learn that they didn’t deserve my business. Jason’s friendly demeanour and pragmatic approach to servicing my aging RAV4 was second to none. Jason facilitated the service department diagnosed my concerns, communicated their recommendations, and completed the agreed upon service all within one working day. Thank you Jason and Toyota Town! More
Excellent First-time buyer and did not have much idea about a car. Went to buy a car that I saw on the website but did not like it when I went to the Toyota Tow First-time buyer and did not have much idea about a car. Went to buy a car that I saw on the website but did not like it when I went to the Toyota Town dealership. So, Frank suggested another car which was not available online and asked me to buy that car instead without hesitation. It was a much better car than the one I chose online. I purchased the car based on Frank’s suggestion. After a week I bought the car, Frank called me and asked how the car is driving. Not so many dealers asked about the performance of something they have sold. So, it was very nice of him. I have been driving this car for about a month and so far, I am happy with my purchase. More
Excellent Service Thanks again Helena for taking very, very ,very good care of us. Our visit to Toyota Town was just as pleasant this time, as it was the first time. He Thanks again Helena for taking very, very ,very good care of us. Our visit to Toyota Town was just as pleasant this time, as it was the first time. Helena keeps right on top of things, always letting you know what's happening with your vehicle. All the staff and even the customers are happy. We've owned a lot of vehicles and we trade in and get a new one every 3 years. This is our first Toyota and it won't be our last. Once you receive the service I'm getting from Toyota Town, why would I want to ruin a good thing. I said it before and it's worth mentioning again, Toyota Town is very lucky, to have Helena as part of there staff. More
Very friendly service Justin Maki was very friendly and easy to understand. Took a little longer than expected but nothing upsetting. Nonetheless he was very professional a Justin Maki was very friendly and easy to understand. Took a little longer than expected but nothing upsetting. Nonetheless he was very professional and courteous. More
All good! Well looked after by Firis Sharif.He explained everything very well. The staff at the reception counter were very helpful too. Enjoyed my free coffee, Well looked after by Firis Sharif.He explained everything very well. The staff at the reception counter were very helpful too. Enjoyed my free coffee, but do wish there had been a Globe and Mail to read! More
Recall and repair Helena was very helpful and ensured that the work on my van was completed much quicker than expected. She was responsive, helpful and good-humored - a Helena was very helpful and ensured that the work on my van was completed much quicker than expected. She was responsive, helpful and good-humored - a nice experience! More