ToyotaTown

Great Service Amanda Krug is my service advisor and is always on top of what needs to be done to get the best performance out of my car. Amanda Krug is my service advisor and is always on top of what needs to be done to get the best performance out of my car. More

excellent service I felt that the dealership addressed my issues immediately and did not overcharge for the service. The advisor explained everything to me. Car was rea I felt that the dealership addressed my issues immediately and did not overcharge for the service. The advisor explained everything to me. Car was ready when promised. More

No surprises A smooth process and the communication was clear and concise. The advisor was polite and gave me all the options to choose from without any surprises A smooth process and the communication was clear and concise. The advisor was polite and gave me all the options to choose from without any surprises. More

ToyotaTown Seals the Deal Brian Komar from ToyotaTown was awesome from start to finish! I was recommended by a few friends to see him in regards to a new vehicle but we unfortu Brian Komar from ToyotaTown was awesome from start to finish! I was recommended by a few friends to see him in regards to a new vehicle but we unfortunately went the way of a pre-owned Rav4 as it was more in our budget. Even though Brian is the new sales manager he took amazing care of us with out pre-owned purchase by listening to our needs, wants and finding us the right vehicle and deal. I would recommend him 10/10 times to anyone who is looking for help with purchasing a new vehicle. In terms of ToyotaTown the facility is really nice, the people are friendly and the service centre is quick and efficient. Make sure you shop around town and you will see why ToyotaTown stands out. More

Schedule Maintenaince Staff and service was exactly what I requested on our RAV4. The only suggestion I would like to make is to ensure light settings are returned to auto Staff and service was exactly what I requested on our RAV4. The only suggestion I would like to make is to ensure light settings are returned to auto after they are tested to avoid vehicle lights are on at night. More

Great Service Rob took the time to investigate a problem with the brakes on the Matrix. He explained the issue and took care of it quickly. He kept us update by p Rob took the time to investigate a problem with the brakes on the Matrix. He explained the issue and took care of it quickly. He kept us update by phone regarding the cost of the service. He is a trusted advisor at Toyotatown. We purposely seek him out as our advisor because of his great service. More

Thorough Care Purpose of visit was booked routine maintenance of my Toyota Yaris at around 40000km. There was a reasonably short delay in processing my vehicle on Purpose of visit was booked routine maintenance of my Toyota Yaris at around 40000km. There was a reasonably short delay in processing my vehicle on presentation. The details of my problems were electronically noted from prior communications which were confirmed with me verbally. A precise time (noon/2hrs) and price ($317) was quoted and I waited for my vehicle. During inspection, other problems were noted and explained to me with costs by a second service rep. I authorized the additional repairs and a vague time "after lunch" was mentioned by the second rep. The highlights of the job were provided by the first service rep and reinforced by a third rep when processing payment. One job I expected to pay for was *free*. The whole thing took about half-an-hour longer than I expected but I am not a mechanic. A quote for tires was provided without undue sales pressure which I will do in the near future. The final time and price was 3.5 hours and $487. Considering the amount of work, it was an *excellent deal*. The people were outstanding. Small tweaks could be made to improve the customer experience. Bottom line: excellent care for both me and my car. More

Great Service From Chelsea to Jason and everyone in service. The experience is always great. I would highly recommend them to anyone. Overall extremely happy with From Chelsea to Jason and everyone in service. The experience is always great. I would highly recommend them to anyone. Overall extremely happy with the service. More

Service of RAV4 Helpful staff, explained service details and extras, answered all my questions. Was greeted right away and service advisor was there within minutes to Helpful staff, explained service details and extras, answered all my questions. Was greeted right away and service advisor was there within minutes to review the details. More

Service advisor Peter Engelmanas has been exceptional in our dealings with your dealership.His attention to our concerns and issues are greatly appreciated.A very hel Peter Engelmanas has been exceptional in our dealings with your dealership.His attention to our concerns and issues are greatly appreciated.A very helpful and knowledgeable individual.He is a credit to your dealership. More