ToyotaTown

Great service advisors I keep going back to this dealer for service on my 2003 Matrix. I've always had great experiences with a number of different service advisors over th I keep going back to this dealer for service on my 2003 Matrix. I've always had great experiences with a number of different service advisors over the years. Problems are explained fully and I feel confident that the service is fair and completed with a high standard of quality. I'll keep going back for sure! More

Exceptional Service I have been bringing my RAV4 to Todd for service for 7 years. He is very knowledgeable and personable and explains in detail what needs to be done. I I have been bringing my RAV4 to Todd for service for 7 years. He is very knowledgeable and personable and explains in detail what needs to be done. I have moved away from London but still bring my car back to Todd and Toyota Town. It is worth the drive. Highly recommended. More

A very pleasant experience. I purchase a used 2017 Toyota Highlander SE from Toyota Town. Frank was very pleasant, polite and respectful. I did not feel any pressure from anyone I purchase a used 2017 Toyota Highlander SE from Toyota Town. Frank was very pleasant, polite and respectful. I did not feel any pressure from anyone there. I was treated like a customer should be. Finance Manager Nicole was very easy to work with. They kept their word to make sure my vehicle was delivered on time with quality service. I came out feeling good that I purchased a quality vehicle at a fair price. More

New car purchase Brian and team helped us narrow down our new car purchase options and thoughtfully answered all of our questions. We are very happy with our new 4Runn Brian and team helped us narrow down our new car purchase options and thoughtfully answered all of our questions. We are very happy with our new 4Runner and found both the service and the overall purchase price to be the best of all of the dealerships / brands we visited. More

Tremendous experience We leased a new 2019 Rav4 and had nothing but great relations throughout the whole process. We had very professional and seamless interaction with the We leased a new 2019 Rav4 and had nothing but great relations throughout the whole process. We had very professional and seamless interaction with the Lease & Business managers as well as the sales rep. They were so organized and extremely helpful. This is our 5th lease with Toyota-Town. Although we live in another city (with their own Toyota dealership), we certainly will return to London as their staff are second to none. More

Exceptional Service I am the proud owner of my 2nd Toyota vehicle. I always service my car at ToyotaTown. The service department is clean, and efficient. The best part of I am the proud owner of my 2nd Toyota vehicle. I always service my car at ToyotaTown. The service department is clean, and efficient. The best part of taking your vehicle here is you are always seeing the same faces. This speaks volumes about Toyota as a company that so many staff stay there year after year. Todd Servant is one of those faces and an expert at his job. His many years of service and experience have given him so much knowledge to help customers. He is warm, welcoming, and personable. Todd is always smiling and is a pleasure to deal with. I look forward to seeing him every time I take my car in for service. Toyota is truly lucky to have him! More

Exceptional Results Always Joe Moniz has serviced several of my vehicles over many years including my classic 1989 MR2. Mr Moniz is exceptional at diagnosing the mechanical issu Joe Moniz has serviced several of my vehicles over many years including my classic 1989 MR2. Mr Moniz is exceptional at diagnosing the mechanical issue and what is needed to repair the problem. He is committed to customer service and is always patient when explaining the issue and suggested plan. I always request that Joe be involved in the service of each of my 5 vehicles. I have total confidence in his ability and my vehicles are running like new given his work on each of the vehicles. More

Great Service Jason DeFelice quickly diagnosed the problem with the vehicle. While I was alerted that a sensor needed to be replaced, Jason immediately uncovered th Jason DeFelice quickly diagnosed the problem with the vehicle. While I was alerted that a sensor needed to be replaced, Jason immediately uncovered that mice had chewed the wiring. Jason kept me informed and provided emails including pics of the damage to explain the issues. The service was completed promptly. Jason even discussed prevention and made recommendations so that we could try and avoid the issue in the future. More

Best Service! I was just in for my first oil change on my vehicle. My service advisor, Peter, was very helpful and attentive. It was a a pleasant and speedy appt. I was just in for my first oil change on my vehicle. My service advisor, Peter, was very helpful and attentive. It was a a pleasant and speedy appt. More

Excellent First-time buyer and did not have much idea about a car. Went to buy a car that I saw on the website but did not like it when I went to the Toyota Tow First-time buyer and did not have much idea about a car. Went to buy a car that I saw on the website but did not like it when I went to the Toyota Town dealership. So, Frank suggested another car which was not available online and asked me to buy that car instead without hesitation. It was a much better car than the one I chose online. I purchased the car based on Frank’s suggestion. After a week I bought the car, Frank called me and asked how the car is driving. Not so many dealers asked about the performance of something they have sold. So, it was very nice of him. I have been driving this car for about a month and so far, I am happy with my purchase. More