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ToyotaTown
London, ON
6,786 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,786 reviews
September 06, 2020
Firis was very good to work with. Issue - tire sensor was replaced but warning light came back on the next day. Also paint pealed off drivers side front side panel. The Dealership is investigating & at t was replaced but warning light came back on the next day. Also paint pealed off drivers side front side panel. The Dealership is investigating & at this time the issues remains outstanding. More
by hazer
Employees Worked With
Firis Sharif
Helpful September 05, 2020
Rob is amazing. Always a pleasure to work with him. He is very thorough and explains in detail the work that is required on our vehicle. Great service every visit. Thanks Rob! is very thorough and explains in detail the work that is required on our vehicle. Great service every visit. Thanks Rob! More
by Crocker
Employees Worked With
Robert Dako
September 04, 2020
Great service as always. Took care of my Venza and explained the importance of regular maintenance. They always take care of our cars and highly recommend them. explained the importance of regular maintenance. They always take care of our cars and highly recommend them. More
by Chknball
Employees Worked With
Robert Dako, Joe Moniz
September 04, 2020
I appreciate ToyotaTown for their service. The team under the name I've marked in service (but this box won't let me put it here, sorry) changed tires, did a brake job and addressed a manufacturing def under the name I've marked in service (but this box won't let me put it here, sorry) changed tires, did a brake job and addressed a manufacturing defect yesterday in a professional and timely manner. More
by kveblen
Employees Worked With
September 04, 2020
As always, Sylvia was warm and friendly. She answered our questions and helped us select the right car based on our needs. Thank you Sylvia! questions and helped us select the right car based on our needs. Thank you Sylvia! More
by Atalla
September 03, 2020
We just leased a 2020 Camry from ToyotaTown . We were pleased with the help of Sylvia Donovan to make our deal. Rita Dalal was awesome! pleased with the help of Sylvia Donovan to make our deal. Rita Dalal was awesome! More
by mpkummer
Employees Worked With
September 03, 2020
Always great service here st Toyota! All the staff are super friendly and very knowledgeable! Very reasonable time as well. Thank you for the great service! super friendly and very knowledgeable! Very reasonable time as well. Thank you for the great service! More
by Kristina.brookfield
September 03, 2020
I trust Robert and the service team to look after my 2017 Taco. Following the covid protocols can be challanging but they all did a good job. Taco. Following the covid protocols can be challanging but they all did a good job. More
by jason brooks
Employees Worked With
Robert Dako
September 03, 2020
Amanda was very good in explaining the way the service department handles covid and once they were done, the vehicle was sanitized. The waiting area is set up to have social distancing an was easy to navi department handles covid and once they were done, the vehicle was sanitized. The waiting area is set up to have social distancing an was easy to navigate. More
by Popsee
Employees Worked With
Amanda Krug
September 02, 2020
They ghost you once you sign for a vehicle purchase. It's a pretty bad feeling to not know when the car you bought is coming in and left for almost 3 weeks with no communication, no VIN, no credit applicatio a pretty bad feeling to not know when the car you bought is coming in and left for almost 3 weeks with no communication, no VIN, no credit application response. Like I didn't buy a car. Wish I could cancel. More
by jsarkis
Employees Worked With
Rick Watson (Lexus)
