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ToyotaTown
London, ON
6,747 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,747 reviews
August 14, 2020
What a great experience! Found the perfect car for our family at a great price. Gwen walked us through everything we needed to know. Very helpful and extremely knowledgeable. Andre made all the final d family at a great price. Gwen walked us through everything we needed to know. Very helpful and extremely knowledgeable. Andre made all the final details easy and made great use of our time. Would definitely recommend Toyota town, especially Gwen Jones! Thank you! Thank you! More
by amy
Helpful August 14, 2020
Purchase of new RAV 4 Limited Hybrid I have been dealing with Toyotatown for around 40 years and have owned a variety of vehicles[sedans,SUVs,minivans]including the first RAV4 when they I have been dealing with Toyotatown for around 40 years and have owned a variety of vehicles[sedans,SUVs,minivans]including the first RAV4 when they were introduced.I love Toyota products and Toyotatown has always taken care of us by encouraging that we explore different types of vehicles and providing great service after the sale.Sylvia Donovan has been our salesperson for a very long time and she knows the vehicles thoroughly and freely shares her knowledge with us.The RAV 4 I just purchased is possibly our best Toyota ever and my family all love it. It has been a great experience.Thank you Sylvia. Doug More
by kobe
Employees Worked With
August 13, 2020
This was the best car buying experience I have ever had! Shawn was quick, efficient and has a great sense of humor! Thanks toyota team! Shawn was quick, efficient and has a great sense of humor! Thanks toyota team! More
by Dawn
Employees Worked With
August 13, 2020
We bought our van from this location 7 years ago and have always had great service. Amanda was very polite and explained everything to me clearly. always had great service. Amanda was very polite and explained everything to me clearly. More
by koertg
Employees Worked With
Amanda Krug
August 13, 2020
Urgent situation attended to promptly and courteously I found I had a flat tire this morning. At short notice and in these difficult times for getting appointments, I was able to get the tire repaired an I found I had a flat tire this morning. At short notice and in these difficult times for getting appointments, I was able to get the tire repaired and installed in the same day, although installation looked originally that it would take place the following day. I am very grateful for Amanda Krug's attentiveness, pursuing finding an installation spot for today. More
by Dr. Owl
Employees Worked With
Amanda Krug
August 12, 2020
Rob Dako's customer service is exceptional; patiently listens and then provides helpful information and recommendations; known him since 2005 - excellent Service Advisor. Thank you. listens and then provides helpful information and recommendations; known him since 2005 - excellent Service Advisor. Thank you. More
by Sandy D'Avirro
Employees Worked With
Robert Dako
August 12, 2020
Thanks again Great customer service as always! Had a nail in my tire and Amanda got it fixed very fast and the dealership is taking many precautions to help everyo Great customer service as always! Had a nail in my tire and Amanda got it fixed very fast and the dealership is taking many precautions to help everyone stay safe. Keep it up! More
by Lucas Scheiding
Employees Worked With
Amanda Krug
August 11, 2020
Impressed Booked my vehicle in for air conditioning work and a detail. My advisor was very pleasant and was very courteous. I was very impressed both with the s Booked my vehicle in for air conditioning work and a detail. My advisor was very pleasant and was very courteous. I was very impressed both with the service department and the detail as I was last time I was in. I had asked the service advisor for the same detailer Marwan. He did an amazing job. I will be recommending Toyota-town for anything to my family and friends. More
by Lallen22
Employees Worked With
Marwan, Amanda Krug
August 11, 2020
Outstanding service Always treated like a VIP when having Firis as my service advisor. He is attentive; listens, answers questions and responds promptly to phone calls an Always treated like a VIP when having Firis as my service advisor. He is attentive; listens, answers questions and responds promptly to phone calls and texts. Having an older vehicle in on this occasion which required some work, Firis gave clear and concise explanations and options for necessary repairs and quoted costs accurately... no surprises when it came time to pay the bill. Appreciated Firis's honest and friendly manner. More
by Rav4janey
Employees Worked With
Firis Sharif
August 09, 2020
Helpful and Reliable I brought in my dad's RAV 4 for service and Firis was very helpful and clear by explaining the repairs that needed to be done and costs and options in I brought in my dad's RAV 4 for service and Firis was very helpful and clear by explaining the repairs that needed to be done and costs and options involved. Thank you Firis for being helpful, reliable and providing a great service. More
by Rosa
Employees Worked With
Firis Sharif
