Southbank Dodge Chrysler LTD
Ottawa, ON
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Needed to replace my old SUV I had a great experience with Mike Thomas. I knew exactly what I wanted and he helped me get it. There were no vague answers to any my questions and i I had a great experience with Mike Thomas. I knew exactly what I wanted and he helped me get it. There were no vague answers to any my questions and it was straight to the point. Al in Finance was also pleasant to deal with and very straight forward. I didn't feel any pressure at all. More
Needed at change from 20 years with Honda I was very unhappy with the vehicle (CRV) and the service from Honda. Dealing with this dealership and in particular Aaron, was a breath of fresh a I was very unhappy with the vehicle (CRV) and the service from Honda. Dealing with this dealership and in particular Aaron, was a breath of fresh air. He was very clear with finance options, effectively explained the features of the car I purchased and was honest and sincere. This dealership clearly understands the concept of total lifetime value of a customer. More
Bought a SUV Best customer service ever! John Aladin & Rami provided us the absolute best service! They walked me through every step of the process. Very pleased w Best customer service ever! John Aladin & Rami provided us the absolute best service! They walked me through every step of the process. Very pleased with my experience here! More
Best sales person! Very knowledgeable and helpful Despite having some challenges when it came to purchasing my vehicle, Aaron Lee proved to be an excellent sales person. Very knowledgeable and efficie Despite having some challenges when it came to purchasing my vehicle, Aaron Lee proved to be an excellent sales person. Very knowledgeable and efficient. Aaron helped me find the perfect vehicle for my needs. This is the second Jeep I have purchased with Aaron’s help and both times have been exceptional as far as service, knowledge and helpfulness. Aaron is truly a good person that wants to see people happy. Al from finance exceeded my expectations while taking over my file on very short notice. I wish I had been working with him from the beginning. He was extremely knowledgeable and patient with me and exceptionally detailed and concise. While Southbank may not be my first choice of dealership to work with, Aaron and Al exceeded my expectations and as long as they are there, I will be back again in future vehicle purchases. More
Great car-buying experience After keeping my last car for 14 years and 320,000 kilometres, I was looking for a larger vehicle within a certain price range. I didn't want the usu After keeping my last car for 14 years and 320,000 kilometres, I was looking for a larger vehicle within a certain price range. I didn't want the usual salesy experience most people expect when buying a new car so I did my homework, found the vehicle I wanted, decided on a price ahead of time I was willing to pay, test drove the car, and made my offer right after. Salesperson Troy was easy to deal with, knowledgeable, personable, and didn't waste my time - I got the car I wanted at the price I wanted, in a low-stress way. A little post-sale assistance was provided as well to remove a previously unnoticed dent in the passenger door moulding at no charge. I would recommend Southbank to anyone who is ready to buy and knows what they want - they made the process easy and I feel I got a good deal. More
Used Vehicle Purchase from a distance I recently purchased a used vehicle from Hasan at Southbank. I found the listing on Autotrader and though the purchase was for a Subaru, not their mai I recently purchased a used vehicle from Hasan at Southbank. I found the listing on Autotrader and though the purchase was for a Subaru, not their main vehicle type, Hasan was very knowledgeable about the car. As I don't live in Ottawa I was a bit leary of purchasing a vehicle remotely but Hasan made the experience very easy and was very prompt at answering all of my questions. When I arrived in Ottawa to pick up my new car the transition was seamless. They had everything ready to go and I was able to drive back to Kingston that same day. More
awsome they went beyond i didnt think they could take in my old car witch my ex destroyed but they still got me a brand new dodge caravan and i love it it th they went beyond i didnt think they could take in my old car witch my ex destroyed but they still got me a brand new dodge caravan and i love it it thank u so much More
Everything Went very smooth We came to the dealership looking for A Pacifica touring L but they didn’t have one. But within an hour they had one tracked down for us with all the We came to the dealership looking for A Pacifica touring L but they didn’t have one. But within an hour they had one tracked down for us with all the options we wanted. We were very happy with Stan and Tylor they got us everything we wanted. More
Southbank cared about me. I find buying a brand new car today very stressful because they are so expensive. Getting a good deal is all about the math, and getting it right can I find buying a brand new car today very stressful because they are so expensive. Getting a good deal is all about the math, and getting it right can save one thousands of dollars. Southbank and Brian Valta were very professional in the negotiation process. It was all about the math for them as well, and they didn't use pressure tactics to throw you off course. As long as everyone understood the math, and we did, it was easy. But Southbank went the extra mile. Even with all the preparation I did before walking into the dealership, the pressure of making decisions worth tens of thousands of dollars got to me, and I made a mistake. I ended up choosing a car that I was unhappy with the next day. I contacted Southbank the very next morning, and they allowed me to change the deal to a completely different vehicle with no questions asked. They gave me the same math on the new deal and they worked with me until I had the vehicle I really wanted. Working with someone that cares about you as much as their profit is truly an outstanding experience. Thank you Soutbank and Brian. More
People are good tu you in and out of the place always a smli Mark desjardin verry good saleman now’s its stuff whit a smile i recommand that guy ask any question il get it for ya and dont forget bill nice guy to Mark desjardin verry good saleman now’s its stuff whit a smile i recommand that guy ask any question il get it for ya and dont forget bill nice guy to and rami verry profectionel like everybody verry good dealer ship and the staff garage to its verry clean and calm and fast service verry good service before and after sale i whant to thank you mark and bill and rami southbank dodge More