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Southbank Dodge Chrysler LTD
Ottawa, ON
1,992 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region
Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations.
I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority.
I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained.
On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,992 reviews
November 05, 2020
Appreciated the front line worker discount and the Uber rides. Was surprised that the inspection showed that many new issues, as we do it every 6 months with you. rides. Was surprised that the inspection showed that many new issues, as we do it every 6 months with you. More
by Elise
Employees Worked With
Helpful October 30, 2020
Was in Southbank Dodge for oil change and winter tire install. Received excellent service from Dan O'Neil. He took time to explain the type of service my Jeep required and then reviewed the invoice in de install. Received excellent service from Dan O'Neil. He took time to explain the type of service my Jeep required and then reviewed the invoice in detail once the work was completed. More
by hintonm
Employees Worked With
October 30, 2020
I would recommend this dealership to buy a new vehicle but not for the service. I waited 3 long hours to have my vehicle serviced but not for the service. I waited 3 long hours to have my vehicle serviced More
by lily.woodacre
Employees Worked With
October 27, 2020
this is my 10th vehicle from Southbank the staff are great can't say enough about my sale person Charlie and Rod from customer service. he got me to try a product called CLEARFX and it was put on by Mi great can't say enough about my sale person Charlie and Rod from customer service. he got me to try a product called CLEARFX and it was put on by Mike. what a great product. i recommend highly. Thanks Rod. More
by mike
October 26, 2020
Got new winter tires; Great experience. Very professional. Came back again. You’ll always have my business. Tayler Parker was amazing. Kudos. Ms. Katherine Rousseau professional. Came back again. You’ll always have my business. Tayler Parker was amazing. Kudos. Ms. Katherine Rousseau More
by Katherine Rousseau
Employees Worked With
October 23, 2020
Southbank is the only dealership I have kept going back to to service my vehicle, and my recent experience will make sure I keep coming back. Thank you to the service team for the excellent job they did, a to to service my vehicle, and my recent experience will make sure I keep coming back. Thank you to the service team for the excellent job they did, and I would especially like to thank Tyler for ensuring I was completely satisfied. I know that for any work, I'm going back to Southbank. More
by M.Dean
Employees Worked With
October 23, 2020
Friendly,efficient customer service that it thorough and came in *under* the estimate. Other dealerships need to pay attention. This is how you do customer service. came in *under* the estimate. Other dealerships need to pay attention. This is how you do customer service. More
by cat_
Employees Worked With
October 20, 2020
I got my 2020 RAM1500last week. I recieved excellent service.they were very knowledgable with their explanation and allowed me to purchase my first truck. Would recommend service.they were very knowledgable with their explanation and allowed me to purchase my first truck. Would recommend More
by Ghassan
October 19, 2020
Service guys and department did an excellent job at tending to the issues on my truck. They went over and above, making sure that my mind was at ease with the repairs needed. tending to the issues on my truck. They went over and above, making sure that my mind was at ease with the repairs needed. More
by julie
October 14, 2020
Customer service orientated, Dan (my service rep) is personable, professional and seems to really care about his customers. I would not hesitate to recommend Southbank..in fact my wife (who bought her J personable, professional and seems to really care about his customers. I would not hesitate to recommend Southbank..in fact my wife (who bought her Jeep at another local dealership) has just shifted to Southbank for her maintenance work. More
by kpm
Employees Worked With
