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Southbank Dodge Chrysler LTD
Ottawa, ON
1,996 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region
Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations.
I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority.
I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained.
On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,996 reviews
January 06, 2021
John, Rodrigo, and Rami all made it extremely easy to buy a new Jeep. Great communication throughout the sale, accommodating approach, and very quick service. a new Jeep. Great communication throughout the sale, accommodating approach, and very quick service. More
by Kevin
Helpful January 06, 2021
Very pleased with the service and all the staff. Very nice and helpful service dept! Drop off an pick up went so smooth and efficient nice and helpful service dept! Drop off an pick up went so smooth and efficient More
by Young
January 05, 2021
Mike was very knowledgeable and put us at ease from the start. His candor and friendly demeanor was greatly appreciated. I would highly recommend buying a vehicle from him. start. His candor and friendly demeanor was greatly appreciated. I would highly recommend buying a vehicle from him. More
by Satisfied Customer
December 27, 2020
Mike held true to his word, be careful 2 managers tried to pass one over me. Especially it was a safety issue. Be really careful to pass one over me. Especially it was a safety issue. Be really careful More
by Claude Gariepy
December 23, 2020
Super quick and thorough service! Amazing location as well as above and beyond customer service 👍 I’ll be sure to return for future servicing as well as anything else needed! well as above and beyond customer service 👍 I’ll be sure to return for future servicing as well as anything else needed! More
by Hireti.ruiz
Employees Worked With
December 18, 2020
Best service received today, since my purchase of the vehicle in August 2019. Great service. No glitch. No excessive waiting. Really appreciate the new counter for laptops/devices in the client waiting vehicle in August 2019. Great service. No glitch. No excessive waiting. Really appreciate the new counter for laptops/devices in the client waiting room. Thanks!!! More
by yvesbenac
Employees Worked With
Dean Martin
December 14, 2020
Purchased a 2019 Grand Caravan. John the sales person was very helpful, knowledgeable. He listened to what we needed and wanted. Found us a great vehicle at a great price. Rami helped us finance it. He was a very helpful, knowledgeable. He listened to what we needed and wanted. Found us a great vehicle at a great price. Rami helped us finance it. He was also very knowledgeable. Overall everyone we dealt with at the dealership was very friendly and helpful. Highly recommend this dealership More
by lynnwatson1212
December 08, 2020
EXCELLENT CUSTOMER SERVICE! Went in for a oil change, upto peace of mind inspection multiple issues were found. Everything was covered under warranty with no hassle from dealer. Would recommend to EVERYB upto peace of mind inspection multiple issues were found. Everything was covered under warranty with no hassle from dealer. Would recommend to EVERYBODY! If you drive an SRT model or trackhawk go see Dan O’Neil More
by jon_lobo
Employees Worked With
December 05, 2020
This was my fourth vehicle purchase at Southbank and as usual the entire process was great. No high pressure sales, surprises or hidden fees here. Loving my new Ram 1500 Warlock. Thanks John & Ala! usual the entire process was great. No high pressure sales, surprises or hidden fees here. Loving my new Ram 1500 Warlock. Thanks John & Ala! More
by LionelA
December 03, 2020
This was the first time since purchasing my 2019 Dodge Grand Caravan in June that I had service done at Southbank. With 5500Kms I brought it in for the first oil change , mounting and installing snow tir Grand Caravan in June that I had service done at Southbank. With 5500Kms I brought it in for the first oil change , mounting and installing snow tires and adjustments to the rear doors. I was very pleased with my reception and Tyler was excellant in advising me of the options re purchasing rims for my snow tires and his explanation of procedures at Southbank. The only criticism I have is that it seemed to take excessively long....approximately 3 1/2 hours. Since I had an appointment and arrived about 10 minutes early I was surprised it took so long. Perhaps advising me of the estimated time at the beginning or as time passed would have been helpful. I look forward to many more service visits to Southbank as I was very pleased with Tyler and the service people, with the one critique discussed above. Please be aware I prefer to have good and complete service to "fast" service but I feel this was a bit long for the service required. More
by Wayne Montgomery
