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Southbank Dodge Chrysler LTD
Ottawa, ON
1,994 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region
Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations.
I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority.
I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained.
On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,994 reviews
June 21, 2022
Overpriced but highly professional and excellent service for the car. Car is in good hands but many maintenance surprises as part of an aging vehicle for the car. Car is in good hands but many maintenance surprises as part of an aging vehicle More
by orrymb
Helpful June 20, 2022
Great service try hard to please Looked after me quickly Whalen I got there Okc Whalen I got there Okc More
by robertlavictoire
Employees Worked With
June 20, 2022
I ended up buying a Ford from a Dodge dealership! The service center is always very helpful and professional. Ian goes above and beyond. Very reasonably priced as well. The service center is always very helpful and professional. Ian goes above and beyond. Very reasonably priced as well. More
by jen
Employees Worked With
Ian Woodcock
June 20, 2022
Amazing dealer. Everyone always smiling. Fast turn around. They treat you like family. Best dealer I’ve ever used. Recommend to anyone. Everyone always smiling. Fast turn around. They treat you like family. Best dealer I’ve ever used. Recommend to anyone. More
by Mike
June 20, 2022
Very good service , very good acknowledgment of your needs. Service is top notch, some dealer should take them as example ! needs. Service is top notch, some dealer should take them as example ! More
by Norm
June 18, 2022
Another excellent experience with Southbank Dodge, Just bought a new Jeep Compass and I am very happy with my vehicle and a special Thanks to Bader, for the service detail, explaining all the step up optio bought a new Jeep Compass and I am very happy with my vehicle and a special Thanks to Bader, for the service detail, explaining all the step up options on my vehicle and making this a great sales experience. Bader is extremely helpful and courteous, a real pleasure to deal with. From Bader (sales) to Chris (Finalizing payment) to Andre (GM, a wonderful professional person), a great team and I cant forget Troy who got the ball rolling. Thank you all More
by Chrissy
June 17, 2022
Brought my vehicle in for a detailing. The service rep (Ian) was very courteous and made sure to update me on the progress of the job. Car looked like new when it was given back to me. The service rep (Ian) was very courteous and made sure to update me on the progress of the job. Car looked like new when it was given back to me. More
by paulvb99
Employees Worked With
André Bond, Ian Woodcock
June 13, 2022
Brandon was fantastic but the finance dept was extremely disappointing. I have to pay provincial taxes twice bc they shouldn’t have charged me Ontario tax since I was from Quebec. The finance dept also forg disappointing. I have to pay provincial taxes twice bc they shouldn’t have charged me Ontario tax since I was from Quebec. The finance dept also forgot to give me paperwork that the motor vehicles lady said he clearly knew I needed. I stood in line at the motor vehicles for almost an hour to be told I don’t have the originals and she could do nothing for me. When I went to pay for the vehicle with cash their xxx system wouldn’t take $60,000 so I stood around for another hour waiting for them to talk to the company they rent the xxx from to make a one time transaction for $60k. The head of the finance dept was rude and made mistakes then blamed them on me refusing to take responsibility for his role until finally he said he was sorry for the missing paperwork. I would not have bought this vehicle if it wasn’t for Brandon. He was kind and considerate and admitted things were not completed the way they usually were. I will recommend Brandon but not the finance department. More
by nicmachattie
