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Southbank Dodge Chrysler LTD
Ottawa, ON
1,997 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region
Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations.
I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority.
I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained.
On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,997 reviews
May 05, 2023
Outstanding sales experience and top notch service department that models professionalism and service excellence. Big shout out particularly to Brandon, Emily and RJ! department that models professionalism and service excellence. Big shout out particularly to Brandon, Emily and RJ! More
by kk09181966
Helpful May 04, 2023
Great service for the many years we have been going and we will continue to go here. we will continue to go here. More
by Gman
Employees Worked With
May 03, 2023
Always friendly and reliable service , I have taken my vehicle there for quite sometime and have never been disappointed, when they repair it you can always rely on that it’s done properly vehicle there for quite sometime and have never been disappointed, when they repair it you can always rely on that it’s done properly More
by rroy
May 01, 2023
The shuttle service is absolutely unacceptable. I waiting 2 hours to be picked up to retrieve my vehicle. Probably the last time I use that service. A couple extra drivers with vehicles would proba I waiting 2 hours to be picked up to retrieve my vehicle. Probably the last time I use that service. A couple extra drivers with vehicles would probably resolve the poor shuttle service. More
by JPoole
April 30, 2023
Brandon was fantastic and found us a vehicle with everything we asked for within an hour of contacting him. everything we asked for within an hour of contacting him. More
by Jojo_827
April 29, 2023
Salesman, Aiden, was a nice and friendly. The financial employee, Chris, was also nice and helpful too. We purchased a Chrysler Pacifica and are extremely satisfied it’s the van so far The financial employee, Chris, was also nice and helpful too. We purchased a Chrysler Pacifica and are extremely satisfied it’s the van so far More
by dbierman
Employees Worked With
Christopher Desjardins , Aiden Wren
April 29, 2023
I got a good and friendly service when i bought my new jeep and also a good Price for my trade. jeep and also a good Price for my trade. More
by denis.charbonneau56@gmail.com
April 27, 2023
Major brake job front and rear. There was a significant delay with the parts but I was kept informed regularly on the status of the job. RJ Brand and Sam Barclays were great and ke There was a significant delay with the parts but I was kept informed regularly on the status of the job. RJ Brand and Sam Barclays were great and kept my vehicle safe in side at night for the 11 days it was awaiting the parts. More
by Happyguy
Employees Worked With
RJ Brand and Sam Barcaly
April 24, 2023
Because I bought my vehicle from this dodge dealership sales, I choose to service my vehicle at this location. I always receive valued service with proper communication. The service advisor as well make sales, I choose to service my vehicle at this location. I always receive valued service with proper communication. The service advisor as well makes sure I understand fully what is going on before I make a decision about my vehicle repairs. More
by Drew111
Employees Worked With
RJ
April 21, 2023
Worked with Noah in parts a few months ago. He helped me locate some difficult to find parts for my hd Ram, ordered from Montreal and everything was correct! Great service and communication. Th He helped me locate some difficult to find parts for my hd Ram, ordered from Montreal and everything was correct! Great service and communication. Thanks Noah! More
by travis
Employees Worked With
Noah
