Southbank Dodge Chrysler LTD
Ottawa, ON
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Much better experience than before I just wanted to take a moment and thank the Service staff for fixing the mistake that happened on a previous visit. Dan and Peter assured me that the I just wanted to take a moment and thank the Service staff for fixing the mistake that happened on a previous visit. Dan and Peter assured me that the issue would be fixed and worked with me to ensure everything was done in a timely manner. When my vehicle was brought back in Holly was very pleasant to deal with and kept me informed with regards to my vehicle. I am very happy that a problem that could of been handled differently initially was made right and I have regained my confidence in the service department. Thanks again! More
Excellent Overall an excellent Dealer with excellent staff. Very helpful with close attention to detail. Very helpful in choosing the right product. I would rec Overall an excellent Dealer with excellent staff. Very helpful with close attention to detail. Very helpful in choosing the right product. I would recommend this dealer. More
Service with a smile! Friendly and helpful staff, and they do it with a smile. My experience has always been positive. Each of the staff members is warm and welcoming and Friendly and helpful staff, and they do it with a smile. My experience has always been positive. Each of the staff members is warm and welcoming and always do their best to address my needs. Thank you South Bank Dodge! More
New Vehicle From the time I made the inquirers on line the sales personnel very very polite and very informative. Armando Lcaza assisted in finding the right truc From the time I made the inquirers on line the sales personnel very very polite and very informative. Armando Lcaza assisted in finding the right truck I required for the job it had to do, Clayton Chenier was very descriptive and provided answers to all my financial questions. From the time I contacted the dealer to the time I drove my truck off the lot I felt well informed and satisfied. I hope to carry on the experience during all repairs and servicing s in the future. More
Great experience with Mike. Second purchase from Mike. Great experience both times and easy dealership to deal with. I would recommend Mike to friends and family members. Mike Second purchase from Mike. Great experience both times and easy dealership to deal with. I would recommend Mike to friends and family members. Mike also does fleet sales for businesses. More
Who knew I wanted a bigger car? Southbank called me to see if I still wanted to trade in my 2015 Dodge Dart. I was looking for something smaller, but they don't come any smaller. T Southbank called me to see if I still wanted to trade in my 2015 Dodge Dart. I was looking for something smaller, but they don't come any smaller. Troy took me out for a test drive of a Jeep Cherokee, and I was smitten. Charbel made it the financing easy. I have to take the car back to have the satellite radio hooked up(or whatever they do). I didn't get an owner's manual, but that may just be the way it is now. I'm positive that I will thoroughly enjoy this car for a very long time, and have lots of adventures. More
New car purchase A great experience car shopping at Southbank,from start to finish I was not disappointed,they helped so much and answered any and all questions I had. A great experience car shopping at Southbank,from start to finish I was not disappointed,they helped so much and answered any and all questions I had.Toren and Charbel did a wonderful job! More
Awesome Experience We purchased our 2014 Dodge Durango from Southbank Dodge 4 years ago and have enjoyed the personal and friendly service from all sections of this deal We purchased our 2014 Dodge Durango from Southbank Dodge 4 years ago and have enjoyed the personal and friendly service from all sections of this dealership, so it only seemed natural to return for our latest acquisition, a 2018 Jeep Cherokee Trailhawk. Our salesperson was Jenna Piche and our Finance expert was Paul Curry for this latest purchase and both of them made the process one of the easiest and quickest we've ever had! We gave Jenna a list of "must haves" and she was able to find us a vehicle that had everything we wanted right on the lot, right down to the colour, Hydro Blue Pearl! Her next amazing feat was to get all those "must haves" at the right "Must have" price, which she accomplished easily and passed the torch to Paul. Paul took over from Jenna and worked his magic to get us, the best financing deal he could find and was able to get all the extra warranties and services for the best and most affordable prices. Between Jenna and Paul, we came in on Saturday morning, started the deal, and by Monday afternoon we were driving off the lot in our new 2018 Jeep Cherokee! We would definitely recommend Jenna, Paul, and Southbank Dodge to our friends! More
New truck purchase My wife and I went into the dealership not knowing what to expect. We found a gorgeous truck with a price tag a bit too high. Jesse approached us with My wife and I went into the dealership not knowing what to expect. We found a gorgeous truck with a price tag a bit too high. Jesse approached us with a very kind demeanour and helped us every step of the way. Through test drives and prices, not once did we feel like we were being pressured. Jesse and Armando worked with our budget to help us leave comfortable, satisfied, and with the truck of our dreams! If you have any questions about financing Ivan is your guy. He was honest and friendly just like the salesmen. Big thanks go out to SouthBank Dodge! More
Very personable and professional service Five stars to Mike Thomas & the dealership at Southbank. Friendly, dedicated to customer satisfaction. I would not hesitate to recommend to friends an Five stars to Mike Thomas & the dealership at Southbank. Friendly, dedicated to customer satisfaction. I would not hesitate to recommend to friends and family to buy their vehicles from such a professional dealership. More