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Southbank Dodge Chrysler LTD
Ottawa, ON
1,994 Reviews
Your #1 Dodge Chrysler Jeep dealer in the National Capital Region
Southbank Dodge was founded in August 1974. Since then, our loyal customers have enabled us to expand our operation to become the largest volume Dodge Chrysler Jeep dealer in the Ottawa region. The pride held within myself and the entire Southbank staff is what has allowed us to succeed and continues to motivate us to exceed our customer’s expectations.
I am proud to say that not only is Southbank Dodge the number one Chrysler Dodge Jeep dealership in Ottawa, but we are Five Star Certified by our customers. Customer satisfaction has always and continues to be our number one priority.
I am proud to offer you not only an exceptional line up of vehicles to choose from, but an incomparable service and parts department that will ensure that your vehicle is impeccably maintained.
On behalf of the entire Southbank staff, I would like to say thank you to our clients; whether you are a long-time customer, or new to the Southbank family, I promise that we will continually strive to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,994 reviews
May 24, 2019
Bought our second Wrangler at Southbank We’ve bought our second wrangler in 2 years at this dealership. We enjoyed our first experience and most of our service visite. Brian is a great sal We’ve bought our second wrangler in 2 years at this dealership. We enjoyed our first experience and most of our service visite. Brian is a great salesman. He is calm and very attentive. We really enjoyed buying a car from him. Highly recommended. More
by Martyboy
Helpful May 24, 2019
car detailing booked an appointment for a car detailing,and just because it's included in my warranty they think they can do a terrible job.I think i will start ser booked an appointment for a car detailing,and just because it's included in my warranty they think they can do a terrible job.I think i will start servicing elsewhere. More
by okay
Employees Worked With
May 23, 2019
I had a great experience. Our sales person was patient answered all my questions and concerns thoroughly and worked to make the transaction a positive experience. Would highly Our sales person was patient answered all my questions and concerns thoroughly and worked to make the transaction a positive experience. Would highly recommend to friends and family. More
by Ramguy2264
Employees Worked With
Jesse Gelineau, Charbel Nakhle
May 19, 2019
Lots of inventory, good deals, great people I wanted a new vehicle and, therefore, started shopping around. After comparing inventories online and visiting 5 dealerships, I went to Southbank I wanted a new vehicle and, therefore, started shopping around. After comparing inventories online and visiting 5 dealerships, I went to Southbank. Robbie and Khalid found the car I wanted and got me a great deal. The experience was stress free, and I would do it again. More
by David
Employees Worked With
Khalid Hanhan, Robbie El-khouri
May 18, 2019
Great overall experience Mark the sales consultant and Charbel the finance manager made purchasing my new vehicle a very pleasant experience. We were very pleased with the se Mark the sales consultant and Charbel the finance manager made purchasing my new vehicle a very pleasant experience. We were very pleased with the service from the entire Southbank team which set them apart from other dealerships. I would highly recommend them to anyone. More
by Punknjeep
Employees Worked With
Charbel Nakhle, Mark Desjardins
May 16, 2019
Great service...very helpful with my bargaining. I knew what car I wanted as this was my 3rd car and Stan Noble was excellent....a real gentleman who was very helpful and organized....the sale went o I knew what car I wanted as this was my 3rd car and Stan Noble was excellent....a real gentleman who was very helpful and organized....the sale went off without trouble and very efficiently. Deal with Mr. Noble and you can't go wrong. More
by lucy
May 16, 2019
Very stressful, never again. Justin Davis was our sales guy. Terrible customer service. Never again, never felt so stressed. Paul Curry was the guy we were walked over to see Justin Davis was our sales guy. Terrible customer service. Never again, never felt so stressed. Paul Curry was the guy we were walked over to see about undercoating etc. after our purchase. Not sure why he is showing under Finance? Anyways, he was terrible at returning our call(s), text msg and or phone message. He seems way too busy! Nice guy though. Just very frustrating. We to this day wish we NEVER made our deal there. Wished we never traded in our car, we were just so tired and it was so late we gave in. Only reason we were there at this dealership is because they had the vehicle we wanted on their used lot. More
by Never Again
Employees Worked With
Justin Davis - Sales, Paul Curry
May 13, 2019
Stan Noble Exceptional service from Stan, quick, organized and personable. There is no one like him. Always wonderful to work with him. Peter and Paul in service Exceptional service from Stan, quick, organized and personable. There is no one like him. Always wonderful to work with him. Peter and Paul in service and financing can’t be beat for service. Thank you! More
by Adtien Giroux
May 12, 2019
Excellent experience in Purchasing My New Jeep I would like to thank Brian Valta for excellent professionalism in offering me the deal on a new Jeep. It was a pleasant experience - no pressure, an I would like to thank Brian Valta for excellent professionalism in offering me the deal on a new Jeep. It was a pleasant experience - no pressure, and an enjoyable purchase. Brian went out of his way to ensure the car was clean - and ready for my pickup. Also the explanation of the features of the vehicle were well explained. Thanks Brian. It was nice to deal with you and Southbank Dodge Ray More
by Cherokee Ray
May 04, 2019
Outstanding Sales Team. After 20+ yrs elsewhere sales and service let me down, I walked into Southbank and explained what I was looking for in detail and they delivered. The After 20+ yrs elsewhere sales and service let me down, I walked into Southbank and explained what I was looking for in detail and they delivered. The salesman Hasan Wahbeh was extremely personable, patient and non pushy and answered all my questions.. and there were many. I was never made to feel rushed, even after the sale finalized he assured me that he was just a phone call away if I had further concerns/questions. Very comforting to know. Thanks to Charbel Nakhle for completing the financing and a very special thanks to the general manager David Bessuille and Paul Curry of financing. I've got the truck of my dreams ! Mr & Mrs Villeneuve More
by Mr & Mrs Villeneuve.
Employees Worked With
Hasan Wahbeh, Charbel Nakhle, Paul Curry, David Bessuille
