My experience in every single way was horrible. My brother and I bought two 2013 ram sports together (sticker price of $53,000 each). Both trucks were filthy dirty when they were picked up, we paid $100 for the fuel tanks to be full, one tank was about 3/4 full and the other was completely empty. After all the papers were signed, ownerships changed over and we were about to leave, they blocked our trucks in, preventing us from leaving until the sales manager forced us to renegotiate the trade in value of my old truck, to the tune of another $1500 off of the value. The price for my trade was negotiated with the salesman before the original deal was made, he clearly didn't convey the proper terms to the manager (unbeknownst to me) , nor did he put any of the terms in writing. When I brought my old truck in on the day we were picking up our new trucks, I had removed my aftermarket wheels and tires and a couple other small items, which was apart of the terms of trade discussed at the time we negotiated the trade in value. The manager had said during the appraisal, that any aftermarket items added no value and that in fact it would be harder to sell. With that being said, during the negotiation it was made very clear that my truck would be returned with the factory parts back on, including the wheels and tires. I spent a lot of time in the heat the day before we picked up our new trucks, taking off the items discussed. Only to be blindsided in the middle of the show room by the sales manager, which lead to a heated argument of he said she said which resulted in me having to pay even more money out of pocket. Simply because the salesman negotiated a deal his manager didn't like or know about and he didn't have the backbone to admit it (the salesman wouldn't even involve himself in the discussion, the only thing he added to the conversation was to call my brother and myself liars). I would have rather paid more money at a different dealership, just to have had a better buying experience. Over the years I have purchased close to 30 new vehicles, this was my first and last time dealing with Peel Chrysler, it was by far the worst buying experience of my life.
To anyone reading this I HIGHLY recommend buying your next vehicle at ANYOTHER dealership!!!