Peel Chrysler Jeep Dodge RAM

Great First time experience at Peel I bought a Ram 1500 off Peel Chrysler at the end of February 2018. We live an hour and a half away from the dealership, so initial dealings were done I bought a Ram 1500 off Peel Chrysler at the end of February 2018. We live an hour and a half away from the dealership, so initial dealings were done over the phone. I dealt with Paul Kolabaric. The prices advertised and offered at this dealership were the best I could find. Beating dealers around my area hands down. Also there was no extra fees,gimmicks or hidden costs when you do the final sit down for your bill of sale. Another great thing about this dealership is they did not corner me in a room with a pit bull salesman to try and sell extra warranty and or rust protection or any of the other up sell products that we are usually bombarded with when buying a new vehicle. Just one simple question was asked.... " would you like to purchase extended warranty ?" .....that is it. Which was great . Paul was excellent from the very initial phone call dealings to the very end. There website is excellent, shows there massive inventory and they advertise the price you will end up paying which is hard to come by these days. Paul and this dealership treated us like family even stopping traffic on lakeshore so I could pull out safely with my new ram when leaving the dealership in rush hour traffic, now that is service! I must admit that when I first walked into the small dealership and saw first hand how busy and chaotic it was, I was very overwhelmed, But once meeting Paul and the other staff it turned out the be a great friendly environment. I feel like we left the dealership eager to come back as soon as possible to buy another truck, just from the experience we had with this company and especially, Paul who we now consider a family friend. If your buying a Chrysler product, checking out this dealership is a must. ask for Paul Kolabaric and you will get the same great experience my family got! More

no hassle and to the point as we wanted.. Ryan Latkolik was a pleasure to work with. He was very friendly and personable and answered all our questions and concerns. A minor hiccup in the roa Ryan Latkolik was a pleasure to work with. He was very friendly and personable and answered all our questions and concerns. A minor hiccup in the road of us taking truck home and our concerns and problems were met with no hesitation to fix problems that occurred . Staff was awesome to deal with and would consider using them in the future.. thanks again Ryan... More

Awesome experience. Ryan at peel is the man to see. Won't find a better deal then peel. Ryan at peel is the best in the business. Friendly, professional and goes the extra mile to make you happy with th Won't find a better deal then peel. Ryan at peel is the best in the business. Friendly, professional and goes the extra mile to make you happy with the vehicle you're purchasing. If you want a great deal, go see Ryan at peel. More

Repairs - 2006 Dodge Grand Caravan The vehicle was overheating: I managed to get it "limp" into the dealership just after closing of 6:00pm. John and Leah took the car in. Substantial The vehicle was overheating: I managed to get it "limp" into the dealership just after closing of 6:00pm. John and Leah took the car in. Substantial repair of the cooling system was required. By the end of the next day the car was fully repaired. I was kept fully informed. The work was done quickly and professionally. Service was great. More

Excellent service as always Fast and easy service. Drop off my truck in the morning and the shuttle drops me off and picks me up. Can't beat their price on oil changes. Fast and easy service. Drop off my truck in the morning and the shuttle drops me off and picks me up. Can't beat their price on oil changes. More

Service was Great John took the time to show me the issue with my car and made me feel safe and like I understood the problem. Would definitely tell my friends to come John took the time to show me the issue with my car and made me feel safe and like I understood the problem. Would definitely tell my friends to come here. Was a comfortable place as a woman who knows nothing about cars. More

Added extra costs without my explicit permission Bought a 2013 Ford Focus ST from them listed at $13800. Left paying over 16K for it. Everything was going great I signed an original bill for the 14K Bought a 2013 Ford Focus ST from them listed at $13800. Left paying over 16K for it. Everything was going great I signed an original bill for the 14K or so. Then later on Thursday I get a call from their finance guy Sam Liamakeros, saying that he was looking into the possibility of getting me 0% financing if I bought a warranty and a rustproofing. I agreed (in my mind to him looking into the whether it was possible remind you) and then later that night (an hour or so later) when I was done work I called to tell him to cancel and when he didn't answer I left a message saying forget about the warranty because I was going to be modifying my car anyways so it would be void. I hear nothing and called multiple times over the next 2 days(to be fair one of those days was Saturday), text my sales guy Rizwan Shabbir, asking if Sam got my message about canceling and he said he didn't know anything about it. Finally go to pick up my car on Monday night and they are trying to charge me for a warranty and rustproofing! I refused to pay for them and told them I didn't want a warranty explained that I called and got no reply and that I left a message. They proceeded to tell me that I didn't leave a message and that nobody got it (despite the fact that I have call history showing I phoned and one call had a duration of a minute and half on Friday (me leaving a message) and proof that I texted Rizwan). In the end I ended up having to pay $1500 for a rustproofing I didn't want and didn't explicitly agree too. To make matters worse I called the service department later and inquired about the cost to rustproof and undercoat a car and was quoted at $400 by a guy name John. So in total I was charged for something I didn't want, overcharged $1100 for it and they didn't honour the verbal agreement I had with Rizwan for no additional fees (I was charged a $700 administration fee). Terrible time, made me feel like it was all my mistake when they just decided to go ahead and do things on their own and wouldn't even negotiate the ridiculous $1500 rustproofing fee. I had to argue with them and wait for them to refinance it properly for almost an hour. The $2300 extra made a good deal a below average one. I could've saved myself the transit time and bought the exact same model car with 20k less kilometers for $16K. UPDATE: After leaving this review I received a call inquiring about my problems and after another discussion, I was told that they had to discuss the issue with their general manager and that they would see what they could do to resolve the issue. Its been a month since then and I have received no updates, no calls, and no resolution. This is despite me being there 3 times now for a service appointment to deal with issues with my car (right headlight was dead, and left rear tire pressure sensor was dead.) and speaking with Sam in person. Service Department Review: I have now had to drive from Hamilton to the dealership and back 3 times waiting 2-3 hours each time to get my headlight and tire pressure sensor fixed. When I arrived the second time, the service department did not have an appointment for me in their system, despite the fact that I had the work order they filled out and gave to me the first time I was there. They also didn't have the tire pressure sensor ordered so I had to come back a third time. Remind you all these appointments were a week apart so they had plenty of time to order the part. Finally today I went to have the tire pressure sensor replaced and was told that it would take ~100km for the car to "relearn" the new sensor so after leaving I drove for 115km and the warning light was still on. After getting out and inspecting the wheel I realized that they replaced the WRONG wheel's sensor! The replaced the rear passenger wheel's sensor and not the rear drivers side sensor! I have the original work order form and it clearly says left rear sensor. Now I have to go back another time to get the correct sensor replaced. More

Excellent customer service Thanks Ryan for getting the suv we wanted at a great price!! Everyone was very friendly, and excellent customer service from Ryan. Would buy again. Thanks Ryan for getting the suv we wanted at a great price!! Everyone was very friendly, and excellent customer service from Ryan. Would buy again. More

Great , fast friendly service at Peel Chrysler My experience at Peel Chrysler has always been a great one , they look after me very well , with fast , reliable and integral service ,some of the mos My experience at Peel Chrysler has always been a great one , they look after me very well , with fast , reliable and integral service ,some of the most courteous and personal staff on the Planet , I drive well out of my way for this great service , it’s so worth a drive to Peel Chrysler . More

excellent customer service Thank you Rizwan, you made my first "new" buying experience amazing, easy, fun, and possible. The place and people were very friendly, very accomida Thank you Rizwan, you made my first "new" buying experience amazing, easy, fun, and possible. The place and people were very friendly, very accomidating! over all just amazing More